Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 8515 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: tour and Japan
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Filed claim
The trip included a
AXA Assistance USA Gold
The AXA plan provided higher levels of coverage at about half the cost of the plan offered by the Cruise line. Since we did not need to use the plan we do not know how difficult it would have been to actually collect. Communication with AXA before the trip was excellent and the plan disclosures were easy to read and understand.
Gregory U. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
First, I choose a plan on the most catastrophic risk: having to be medically transported home. I called one of the companies that provides air ambulance service to ask what a typical trans-Atlantic transport would cost. Secondarily, I looked at some of the more likely losses such as reimbursement for trip delay, baggage loss and baggage delay.
Alfred W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
The trip included a
CSA Travel Protection Custom
The overall insurance shopping process rates as a 5 star. The comparison of various providers made my choice fast and easy. Also, you get a review period to change your mind about the policy you've purchased.
Ying C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Let me predicate this review by saying that I did not do my homework as I should have, nor did I study the plan thoroughly during the 10-day review period. I am not faulting this plan, as it is what it is, but I just wanted to let other customers know they need to look at the reimbursement figures carefully. In our case, we had a super-close airline connection between our destination city of Nagoya, Japan and Tokyo, where we needed to connect for our flight back to San Diego. There is only one flight available per day. As fate had it, an unexpected delay of our flight out of Nagoya almost made us miss the connecting flight in Tokyo, except for the fact that thankfully our Tokyo flight connection was also delayed. We saw in our policy that we were covered for a mere $150 had we missed our connecting flight. Obviously, we would have had to spend three times as much for an airport hotel and food for an overnight and wait until the next evening. It is questionable whether the airlines would have compensated us in part. Anyway, just a caveat: recreate every scenario and read your policy thoroughly.
Joanne D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. This review offers many friendly hints and reminders to our customers:

    1) Please call us prior to purchasing a policy to ask questions about benefit limits and covered events. We are available 7 days a week by calling 800-487-4722.

    2) Most comprehensive policies have 10-15 day review period. The review period allows customers to read and understand what the policy covers, or cancel the policy and receive a refund of premium. Service fees ranging between $5-$8 may apply.

    3) Typically, travel delay benefits have a per day limit between $100-$300. However, we do offer plans that provide coverage up to the maximum limit listed under travel delay.

    4) We offer several comprehensive plans that can cover missed connections for a flight to flight connection. Missed connection requires at least a 3 consecutive hour delay or cancellation due to a defined hazard, and can cover additional transportation expenses, reasonable accommodation and meal expenses, and reimburse the pre-paid and non-refundable unused portion of the trip. The benefit limit for missed connection varies from plan to plan, but some plans provide coverage up to $1,000 or more.
    Apr 06,2015
The trip included a
Allianz Global Assistance Basic
Unfortunately, illness resulted in a last-minute cancellation of our trip. We filed a claim with Allianz, who responded promptly, telling us of the documents they needed to verify the amount of our claim. Their website is very easy to use, and uploading documents was simple. We received full reimbursement for our cancelled trip within a month of our claim being submitted. We would definitely recommend Allianz Global Assistance to anyone needing travel insurance, and we will definitely use insure with Allianz again. Great service!
Noreen L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
Very professional. They reimbursed every dime I claimed.
BRAD B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Plus
Knowing that I was completely covered by cancel for any reason, gave me peace of mind.
Carol L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
I did not employ it but certainly placed my mind at rest regarding any overseas medical issues. I would highly recommend this, and would purchase the policy as well as this company again.
Richard Z. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Good coverage for a reasonable price.
Jennifred N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The 24 hour medical assistance service was really excellent. They were very responsive and kept in frequent touch with me both before and after they secured me an appropriate and convenient doctor's appointment in Tokyo.
Donna A. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
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