Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
This is an awful plan. I had to pay thousands upfront for hospitalization. That took away funds needed for the remainder of my trip. That was the whole purpose of obtaining insurance.
The customer service was no help. The number on the policy did not work. I had to go online to get a number to call.
Never again and I will let everyone know.
The customer service was no help. The number on the policy did not work. I had to go online to get a number to call.
Never again and I will let everyone know.
Kimberly S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Super easy to set up, and much less expensive than booking with the cruise line
Jennifer P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
HTH Worldwide
TravelGap Voyager
We purchased this plan to cover any medical emergency and evacuation since we were in Jamaica with 2 kids. On paper everything looked Ok. I cannot provide any feedback on whether the insurance actually works or not because we did not have any emergency, and so all I can say is that buying it was easy and perhaps it provided some mental assurance that if something happened we had some phone numbers to call for help. They did provide a letter with detail instructions on what to do and what number to call in case of emergency.
Tomasz S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Last year I was delayed 12 hours by delayed flight departure , My plan payed for a missed day at hotel & extra transportation. Very easy and quick reimbursement.
I bought for medical coverage and was pleased I had this extra coverage. Not expensive.
I used again recently, but didn’t need any reimbursement. Definitely recommend & will always use on my trips:)
B
I bought for medical coverage and was pleased I had this extra coverage. Not expensive.
I used again recently, but didn’t need any reimbursement. Definitely recommend & will always use on my trips:)
B
Beverly G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Less cost than cruise offering and greater coverage. Did not need to use insurance so cannot comment on coverage or ease of use
Keith W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not need but glad I had it.
Michael T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
We had to cancel our January 26, 2024 cruise in mid-December when my husband needed an immediate knee replacement. I filed the claim paperwork on December 15, 2023. Today is March 1, 2024 and we finally got our claim resolved and received a payment today to reimburse our non-refunded cruise fare. I think the most annoying thing about the process was lack of communication and clarity as to the status of our claim. The first communication I received about the claim was 1 month after I filed. In addition to the documents that I originally filed, I was asked to provide additional documents to support my claim and had to scramble to collect them in a format that was acceptable to the agency. They did acknowledge receipt of the documents, but I heard nothing for several weeks. I finally started calling to check on the status of the claim. I will note that I was always treated respectfully by the agents with whom I spoke. This is the first time (and I do hope the last) that I have submitted a claim so I have nothing to compare the length of time it took to resolve the claim, but it did seem like a long time.
Patricia F. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
A good priced policy that was easy to book on line
Stephen H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
I filed a claim under the cancellation clause due to COVID infection. I was directed to portal to file paperwork kept receiving emails to submit paperwork after each submission. No direct email to agent or support.
Chalres M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Since, thankfully, I did not have to file a claim I don’t have any input regarding the policy.
Barbara I. would
recommend this plan to a friend or relative.
It’s also important to note that while many Travel Guard products have “primary” medical, the Essential Plan is our more economical option and medical is “secondary”. This means the Insured would file through any other primary provider first, before filing a claim for the excess under their Essential policy. The Essential plan offers an optional upgrade called the Medical Bundle to make the medical benefit “primary” instead of “secondary”, but this upgrade needs to be elected and purchased prior to the trip departure date. As noted, we have many plans that include primary medical automatically without needing to purchase an upgrade for it. Our Preferred plan for example, is the next step up from the Essential plan, and it includes primary medical. Please refer to the description of the Travel Medical Expense benefit within your Policy of Insurance for more information, or call us to learn more. That being said, we are also sorry to hear you experienced challenges while trying to contact us during your trip. You indicated you did not wish to be contacted in regards to your review, but please let us know which phone number you were calling, so we can fully investigate and rectify the issue if need be. The International, Domestic, and 24/7 Emergency numbers listed on the Policy of Insurance document all appear to be in working-order. These numbers are as follows:
USA : 1.800.826.1300 | International : 1.715.345.0505 | 24-Hour Emergency Travel Assistance : 1.800.826.8597
Always make sure to use appropriate country and city codes when calling.
Thank you for sharing your concerns, and we are very sorry to hear you were unsatisfied with the experience. We strive to exceed expectations, and do not take concerns lightly. If you would like the Claims Adjuster to contact you about your claim, please notify us or IMT to arrange a call.