Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
C&F Travel Insured International
Worldwide Trip Protector
My son had a tooth abscess which required root cancel treatment. The 'dental' coverage did not cover this. The customer service representatives were extremely slow in handing my claim. I would not recommend.
David L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Travelex
Travel Select
Difficult to answer accurately as I didn't have cause to use the plan or contact the provider. In that respect it was fine, but I can't say I'd recommend it as I don't have any basis to say that the service was good.
Sarah B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
Thankfully I did not need to file aclaim
Joyce B. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Plan purchase and confirmation was easy. Everything came by email. Contact numbers were provided.
Roan F. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Glad I didn't need to use the insurance but for such a long trip, on my own, it was comforting to know that if anything had happened I'd be covered.
Rochelle H. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
We use InsureMyTrip twice a year for our travel needs. Professional and easy to compare plans and to set up the one that meets our needs. Thanks a lot.
James S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
On the 1st day of our arrival in UK, my NorthFace jacket was lost/stolen while on platform of London subway. When I returned home, I filed a claim with RoamRight for the replacement cost of the jacket (less than $100). I received 1 email saying the claim was filed and requesting proof of trip itinerary, which I furnished immediately. The claims department has been unresponsive since that. After making about a 6 or 7 phone calls, I was told my claims representative no longer worked for RoamRight. I was provided the first name of the claims representative who was now assigned to my claim. I requested to have my call directed to the new claims representative or their voicemail, but was told they cannot receive incoming calls (??). I asked that the claims representative call me, and was promised on 3 separate occasions she would call me. I never received a single call ! A week later, I received an email asking me to provide proof that I filed a report of my loss with my tour company, hotel or police. There was no tour company, and the hotel was not involved. Anyone who even looked at my claim submission would realize that. I again contacted RoamRight and asked to speak to my assigned claims representative or their voicemail once again. I was again told that was not possible. I asked the person taking the calls if the policy had specific language requiring a police report in order to pay claims. Of course, I got not answer or explanation.
I have made over a dozen phone calls to claims department, have been lied to 3 times by being promised a return call from my claims representative and just generally ignored. To date (after 2 1/2 months), I have received 2 emails only. It seems the policy of RoamRight is too ignore claims until the policy holders just wear out and give up.
I would not recommend anyone purchase a RoamRight policy.
I have purchased other policies here at insuremytrip.com and had to make a sizable medical treatment claim on one policy. Working with the claims department on that loss (not a RoamRight policy) was straightforward, honest and fairly quick. The experience with RoamRight has been dishonest, evasive, and consisted of misleading communications.
I have made over a dozen phone calls to claims department, have been lied to 3 times by being promised a return call from my claims representative and just generally ignored. To date (after 2 1/2 months), I have received 2 emails only. It seems the policy of RoamRight is too ignore claims until the policy holders just wear out and give up.
I would not recommend anyone purchase a RoamRight policy.
I have purchased other policies here at insuremytrip.com and had to make a sizable medical treatment claim on one policy. Working with the claims department on that loss (not a RoamRight policy) was straightforward, honest and fairly quick. The experience with RoamRight has been dishonest, evasive, and consisted of misleading communications.
David H. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Mike
Thank you for your feedback on your policy, we have passed your review along to the insurance provider. We are sorry to hear that you had a loss/theft of your personal effects while traveling.
The Arch RoamRight Essential policy has the following information in the certificate:
"For Baggage and Personal Effects and Baggage Delay:
In case of lost, stolen, damaged, destroyed or delayed Baggage and Personal Effects, You must:
a) take all necessary and reasonable steps to protect, save or recover the property;
b) notify, within 48 hours of the loss in writing, the police, hotel proprietors, ship lines, airlines, railroad, bus, airport or other station authorities, tour operators or group leaders, or any Common Carrier or bailee who has custody of Your property at the time of loss;"
In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
Jan 03,2019 -
Vicki Zidwick
Arch RoamRight
Thank you for taking the time to reach out to us.
I have looked into the details of your claim, and you are correct. The level of service and communication you received is not indicative of the quality of service we strive to provide.
We dropped the ball, and we apologize.
Your claim will be reviewed today and you will receive a call from one of our senior claims examiners who will work with you to resolve your claim.
Regards,
The RoamRight Team
Jan 03,2019
C&F Travel Insured International
Worldwide Trip Protector
It is really difficult to judge the quality of this product as we had no need to call upon the insured services.
Michael A. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Lite
The airline mislaid my suitcase for 50 hrs.
Representative I spoke to at C&F Travel Insurance was extremely polite and very helpful.
I will not hesitate to use them again.
A truly great service.
Representative I spoke to at C&F Travel Insurance was extremely polite and very helpful.
I will not hesitate to use them again.
A truly great service.
Cheryl D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
You don’t want to have to use travel insurance - - but if you do need it, you are happy to have it. Over the years I have insured a dozen or so trips and only one claim - I am happy with all results and will insure the next trip - my rule of thumb is if I have $5,000 of cost that is fixed and not refundable - I insure.
Douglas B. would
recommend this plan to a friend or relative.
The C+F Travel Insured International Worldwide Trip Protector plan has the following coverage for dental, which can be found in the full certificate: "Benefits will include up to USD750 for emergency dental treatment due to Injury to natural teeth." This is a standard in most, if not all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.