For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

InsureMyTrip Hits 100,000 Travel Insurance Reviews

Logo for Schema Don't Remove

Customers who have visited Bulgaria rated our travel insurance plans
4.36 out of 5
65
ratings and reviews
93%
recommended
Sort by
Cruise
Filed claim
WorldTrips Atlas International
This company is ridiculous and soooo shady. Just check out the other reviews.
They look like reviews made by bots/ai and they give 5 starts all the time.

In reality this company is a fraud absolutely.


First of all they have zero costumer service, zero. They don't reply to emails or messages sent to them. Then, the whole claim process is ridiculous. After you submit the claim, there's zero communication. Nobody tells you what happened. I mean, how difficult is it, to send an automated message to your email address?? Like (Claim outcome finalized) They can't even do that. You have to manually login yourself and check the limbo that's their website.

Then about the cover. WOW.

This is my first policy ever with this company. They checked my papers for 7 days, then they denied.
Without even reaching out to me, not one email, not one phone call nothing. They are not even specific about why the claim was denied.

According to them, in their final claim document. It says" Claim denied, reason, " Unable to contact the hospital, or to confirm that the insured was at the hospital".

What? Are you kidding me??? I bet they called the hospital once, nobody answered and that's all, close the claim. This is ridiculous. Also nobody ever tried to contact me. I could supply more documents if needed.

But, they outright denied the claim, and that's all.


This company is a joke, stay away from them. Literally they offer zero coverage.


Absolutely horrible experience with them.
Ralph B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    We are so sorry for the inconvenience you have experienced. Upon review of your file, we show all claims on the indicated policy as being processed without denial, so we would appreciate the opportunity to touch base with you and repair any defect that may have occurred. Thank you for reaching out and giving us am opportunity for improvement and we hope to connect with your to resolve your concerns.

    Jan 11,2024
  • MarkH
    Photo
    Same thing happened to me. Do not use this insurance company, they will not honor your claim if you have one.
    Jan 18,2024
John Hancock Bronze
My passport had a problem, and I didn't know until I got to the airport. The plan did not allow me to receive a refund for my trip unless it was cancelled 2 days prior. This kind of thing is the exact reason I needed coverage. What if I got the flu a day before departure? What if I got in a car accident on my way to the airport? What if I had a family member die the day of the trip? What if I got stuck in traffic and missed my flight? These are all things that would happen within 2 days of the trip. It is ridiculous that I paid $50 and did not receive ANY of the coverage that I really needed. I should be able to get a refund up to take-off.
Kaitlyn S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry that you experienced a difficult time while filing your claim. Trip Cancellation will allow you to cancel your trip up to the time of departure if you cancel for one of the listed covered reasons in your policy (unforeseen illness, accidental injury or death, etc,).

    In the future, please consider calling us prior to purchase so that we can review the plan benefits with you.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 23,2016
Global Alert! Preferred
There is not much to say. I regret I've used your services, because the plan details were misleading.
Aleksandar K. would not recommend this plan to a friend or relative.
16 of 34 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Ryan
    IMT
    Photo
    In this case the insured filed a claim for travel baggage delay on the return trip home. The baggage delay under the policy states that it only covers baggage delay going to your destination, not the return trip back to your residence.
    Jul 13,2011
Nationwide Mutual Insurance Essential
Purchased from a third party marketing internet company. A bit confusing on who to call or correspond for questions about policy or obtaining a declaration for confirmation of coverage.
Todd T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback, and we hope you enjoyed your vacation.

    Upon purchasing your policy, you should have received a Confirmation of Coverage via email. This would include the names of the travelers, destination, travel dates, and other coverage details. Our team of representatives are available to assist with understanding your policy 7 days a week, 365 days a year.

    If you have any further questions or concerns you may reach us by phone at 800-487-4722 or by email at [email protected].
    Oct 01,2021
The trip included a
tour
AXA Assistance USA Gold
The plan was inclusive, but the increase in price as one ages is too great.
Phyllis JB J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Trawick International Safe Travels Voyager
I did not need the plan. Knowing I had insurance in case I needed it allowed me piece of mind to enjoy my trip.
Therese B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Good solid coverage - however, would have preferred a higher Accident & Sickness coverage amount than offered.
Raymond V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Fortunately I had no need of insurance but it was the most reasonable policy I could find.
Margaret S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was wonderful ! I never needed it !!!
Myra F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I have not submitted or experienced any claims so I cannot rate the policy as excellent.
Ming M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.70)
  3. Berkshire Hathaway Travel Protection
    (4.65)
  4. Medjet
    (4.64)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)