Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The worst travel insurance company EVER! When I realized that the plan did NOT cover complications from normal pregnancy I tried to cancel the plan within the ten day grace period. It took me over 6 hours on the phone, had to file no less than four exception requests which went unanswered for weeks. The time it took to deal with an exception requesting to cancel put me outside the ten day grace period so they refused it again. I cancelled all insurance with them and found a more reputable company.
Josiah W. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Angie
We value your feedback, Josiah. We take customer service very seriously and we apologize for not meeting your expectations. Our records indicate your policy was cancelled successfully. If you have any further concerns with this matter, please contact us at 800-348-9505 or via email [email protected] and one of our dedicated customer service team members can assist you.Dec 11,2023
The trip included a
tour
TripAssure
Advantage Asset
I'm going on every social mediate outlet possible to inform the public this insurance is a scam!!
I was but by a dog on my trip, rabies vaccine was not available on the Galapagos so I had no choice but To wait til I get home to get the shots and it's not Covered???? Scam insurance. Calling better business bureau
I was but by a dog on my trip, rabies vaccine was not available on the Galapagos so I had no choice but To wait til I get home to get the shots and it's not Covered???? Scam insurance. Calling better business bureau
Megan M. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn of your injury.
You are correct in stating that the M.H. Ross Advantage Asset plan covers Medical Expenses incurred during your trip, but not expenses incurred after returning home. The exact verbiage can be found in the Summary of Plan Benefits.
We advise our customers to call the insurance provider immediately after suffering an illness or injury so that a medical referral can be provided, or an evacuation can be coordinated by the assistance company.
For medical expenses incurred within the United States, an individual should use their primary health insurance.
Please call us at 800-487-4722 if you have any questions or concerns.Apr 28,2016
AIG Travel
Travel Guard Gold
Forget this plan. They cover nothing. Had to buy another ticket because of mishandled luggage by the baggage handler. Refused to reimburse. "Expense not covered"
george m. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.Jul 25,2017
WorldTrips
Atlas International
I have used my trip insurance numerous times and the first time I needed to use it they didn’t reimburse anything on the grounds that it didn’t insure us in our home country when we were visiting our home country and reside in Egypt and were only going home on vacation
Matias D. would not
recommend this plan to a friend or relative.
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, WorldTrips International, has issued the following response:
“Hello Matias. We appreciate you bringing this to our attention and for allowing us the opportunity to correct the issue. Our sincerest apologies for any inconvenience this may have caused you.”
Mar 11,2024
The trip included a
tour
HTH Worldwide
Trip Protector Preferred
Absolutely do not get this insurance. Our family got Covid on a trip to Ecuador. I called the HTH Worldwide Trip Protector customer service as soon as we got a positive home test to see what we needed to do. I was told that we did not need to get a test at a doctor's office or pharmacy to prove that we had Covid. I was told that because of the highly contagious nature of Covid, that no proof was necessary. Now HTH refuses to cover our claim and we are out almost $2,000.
Margaret C. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
I had two flight issues on this trip and plan to process some claims. I just returned late Sunday and am still catching up, as I am hosting a workshop in my home this weekend.
I called your office on the 20th and was told my plan didn't cover getting me home. What? I bought a plan for the whole trip. I was also told, I had to process any claims myself first and you were a secondary choice. You basically are NO help. I will never buy from you again.
I did read the policy before I left and again after my first flight issue. The "small print" policy would take a really experienced travel who has learned by error or an attorney to see what is missing.
An expensive ripe off.
I will be contacting a supervisor next week or after I have submitted claims to Avianca.
I called your office on the 20th and was told my plan didn't cover getting me home. What? I bought a plan for the whole trip. I was also told, I had to process any claims myself first and you were a secondary choice. You basically are NO help. I will never buy from you again.
I did read the policy before I left and again after my first flight issue. The "small print" policy would take a really experienced travel who has learned by error or an attorney to see what is missing.
An expensive ripe off.
I will be contacting a supervisor next week or after I have submitted claims to Avianca.
Kristy C. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Carol
Thank you for your review which we forwarded to Crum and Forster Travel Insured for their comments:
"We apologize for the frustration encountered and would like to reach out to you to discuss your situation further. Please contact customer care at 1-800-243-3174 with your most convenient time and we would be happy to look into your case. Thank you."Oct 24,2018
GoReady Insurance
Choice
Had my phone stolen in Ecuador. Spent a lot of time filing a claim and submitting police report and necessary paperwork only to be told that phones are not covered in the fine print. Spoke to more than one customer service rep and none of them mentioned it and let me proceed with wasting my time. In the end I was upset because the phone was not covered but also because I felt I had been misled into wasting time and effort. Turns out there is a lot of stuff that isn't covered so BEWARE:
The following exclusions apply to Baggage Delay / Baggage Delivery, Baggage / Personal Effects, Baggage / Personal Effects – Business Equipment, and Baggage / Personal Effects – Sports Equipment. We will not provide benefits for any loss or damage to:
1. animals;
2. automobiles and automobile equipment, boats or other vehicles or conveyances; trailers, motors, motorcycles, or aircraft;
3. bicycles (except when checked as Baggage with a Common Carrier); 4. eye glasses, sunglasses or contact lenses;
5. artificial teeth and dental bridges; hearing aids; prosthetic limbs;
6. keys, money, stamps, securities and documents; tickets;
7. art objects and musical instruments;
8. consumables including medicines, perfumes, cosmetics, and perishables;
9. professional or occupational equipment or property, whether or not electronic Business Equipment; 10. telephones,computerhardwareorsoftware;or
11. propertyillegallyacquired,kept,storedortransported.
The following exclusions apply to Baggage Delay / Baggage Delivery, Baggage / Personal Effects, Baggage / Personal Effects – Business Equipment, and Baggage / Personal Effects – Sports Equipment. We will not provide benefits for any loss or damage to:
1. animals;
2. automobiles and automobile equipment, boats or other vehicles or conveyances; trailers, motors, motorcycles, or aircraft;
3. bicycles (except when checked as Baggage with a Common Carrier); 4. eye glasses, sunglasses or contact lenses;
5. artificial teeth and dental bridges; hearing aids; prosthetic limbs;
6. keys, money, stamps, securities and documents; tickets;
7. art objects and musical instruments;
8. consumables including medicines, perfumes, cosmetics, and perishables;
9. professional or occupational equipment or property, whether or not electronic Business Equipment; 10. telephones,computerhardwareorsoftware;or
11. propertyillegallyacquired,kept,storedortransported.
Howard B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Carol
We certainly can understand your frustration. As you indicated, it does take time to file so it can be extremely frustrating when that claim is ultimately denied.Apr 03,2017
AIG Travel
Travel Guard Basic
I had a claim filed. The claim has now been rejected because delayed luggage by a unionized baggage handler is not covered. This resulted in a missed connection whereby another ticket had to be purchased on a different airline. No reimbursement for the additional ticket.
eduardo y. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.Jul 25,2017
The trip included a
tour
Trawick International
Safe Travels Voyager
In advance of the trip, suddenly government requirements for testing changed. As a result I needed three PCR tests for Covid, one prior to going, one prior to the Galapagos and one to return to the US at a total cost of $265. I wish this had been covered
Arlene C. would
recommend this plan to a friend or relative.
-
Sally
Thank you for your review. Please the response from Trawick.
"Thanks so much for your review and feedback. We are sorry to hear that your experience with us wasn’t what you hoped. Our plans provide coverage for sickness expenses. Since there was no sickness and this was a required test, we do not provide coverage. In the event the tests came back positive, there might have been coverage for trip cancellation or trip interruption, if included in your plan. We apologize if this was not clear and will use your feedback to do better going forward. Thank you and best wishes for a happy, healthy new year. "Jan 03,2022
The trip included a
tour
AIG Travel
Travel Guard Basic
Silly me. I thought my $460 purchase would cover the flight cancellation resulting in the loss of pre-paid, non-refundable costs for hotel and tours for my covered trip. But, the cancellation was mechanical and not a "named hurricane" (in CA?). My fault for not reading the policy carefully...so buyer beware.
Karen F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. AIG Travel has issued the following response:
"We are sorry to learn of your frustration. The description of coverage for the plan purchased mentions “covered perils†but unfortunately a mechanical malfunction on a plane is not listed as a coverable peril. We are sorry that our response could not be more favorable to you.
We encourage all individuals who are considering the purchase of a travel insurance plan to carefully review the description of coverage or the plan they are interested in before they purchase to fully know the extent of coverages offered in the plan."Jan 03,2017