Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
GoReady Insurance
Choice
I filed a claim on July 25, 2017 and this morning, October 9, 2017 I finally received a determination on my claim, whereby April denied fully one-half of my submitted claim. It took this company 54 business days to review and ultimately reject one-half of the claim (they originally said it would be processed within 30 days of my claim submission). I started inquiring weeks ago regarding the delay but never received satisfactory responses. One specific expense I submitted I believe was clearly covered under the terms of the policy and plan to appeal it, and if an unsatisfactory resolution is received I will escalate to my state insurance commission. Another part of the claim, which were expenses incurred for having frequent miles reinstated, apparently was not allowable under the terms of the policy since I cancelled for any reason, whereby there is a loophole that allows them to deny payment on those expenses. Check the policies of the different companies if cancel for any reason is important to you - I am finding out now that many insurers do pay on FF reinstatement fee claims, as should be standard, since those are hard costs the traveler has to pay to make themselves whole. I honestly would have been better off paying for my airline tickets rather than using miles, as hopefully April might have paid on that...instead they gladly denied my FF mileage reinstatement claim. I would never do business with this company again and I would encourage you not do business with them either if you want a fair and timely claims process to happen should the need arise to make a claim. Very dissatisfied with every aspect of my dealings with this company. Unfortunately you get what you pay for, so bad on me but shame on them.
GLEN P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel and that you are dissatisfied with your claim experience. Thank you for allowing InsureMyTrip to advocate on your behalf. Initially, some expenses were denied because they were not recognized as a “Travel Supplier". We were so glad to hear that after an appeal, the claims management did decide to allow an exception in this case. We look forward to assisting you in the future.Dec 11,2017
C&F Travel Insured International
Worldwide Trip Protector Lite
The plan does not cover most travel hiccups it is only catastrophic coverage if you have to abort the entire trip
susan t. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
Very difficult to file a claim. After finally getting the claim to go through and still haven't heard back after over a week. I can't mange what they would be like if you had a emergency over seas.
David M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Angie
Hello David. Thank you for sharing your feedback. We are very sorry for not meeting your expectations with the claims process. We have received your claim, and a dedicated claims rep will follow up with you once their review is completed or if more information is needed. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.
Feb 03,2023
The trip included a
tour
Generali Global Assistance
Standard
Warning: Before purchasing and paying any premium for travel insurance make sure you read the actual policy and review EVERY possible reason that that travel insurance company could use to deny your claim.
Michele S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Angie
Thank you for your feedback, Michele. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes approximately 20 different covered events that can qualify for Trip Cancellation coverage, the plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, please reach out to us before you purchase your plan. If you have any further questions, please reach out to us at the phone or email listed above.Nov 03,2023
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Ended up paying over 6,000 due to changes in itinerary because nothing was covered, and I was lucky to have secured that.
Arlie S. would not
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Preferred
SCAM ALERT! Warning! Do Not Use This Company! Their $250 per day "Travel Delay" coverage does not include emergency accommodation, transport to emergency accommodation, meals, etc. To be fair to HTH, this is not mentioned in their "fine print", so it's misleading, like stating one has rental car coverage, but the "fine print" states that it only covers red cars rented on Fridays! Their "Travel Delay" coverage is fake and is designed to mislead people into buying their policies. They shouldn't be allowed to call their coverage "Travel Delay". This company gives the industry a bad name.
DO NOT BUY FROM THIS COMPANY!
DO NOT BUY FROM THIS COMPANY!
ANDREW R. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
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Zac
Thank you for your feedback on the policy. HTH Worldwide has issued the following statement in response to this review:
“Hello and thanks for reaching out. We apologize for any confusion you experienced. As described on the website, the Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more hours due to a defined Hazard
Covered Expenses:
a.Any prepaid, unused, non-refundable land and water accommodations;
b.An Economy Fare from the point where You ended Your Trip to a destination where You can catch up to the Trip; or
c.A one-way Economy Fare to return You to Your originally scheduled return destination.
We try very hard to keep our coverages/benefits competitive and strive to work on providing a better product for our customers. We thank you for your feedback and will continue to make every effort to better our products.â€
Please call us at 800-487-4722 if you have any questions or concerns.Jan 07,2016
Nationwide Mutual Insurance
Essential
There are different ways to define a specific coverage. My modest ($50) claim was dismissed on a technicality which I feel did not take into consideration the actual purpose of the coverage.
Therefore this insurance company has lost my future business.
And I will verbally discourage anyone I know from doing business with them.
A customer service person could contact me - if something were going to be changed however I am not interested in spending time listening to so-called "reasons".
Therefore this insurance company has lost my future business.
And I will verbally discourage anyone I know from doing business with them.
A customer service person could contact me - if something were going to be changed however I am not interested in spending time listening to so-called "reasons".
Laura S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 09,2017
The trip included a
tour
GeoBlue
Voyager Choice
I signed up to go to Australia but when there I looked for a doctor and your app said that you had none there. Then I checked for a hospital and same answer. Why have an app the find somewhere to get help when you have none. Australia is not an undeveloped country! Be more transparent when you are selling something!!
George C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Here is your response from GeoBlue:
Thank you for your review!
We have contracted providers, including hospitals, in Australia.
You may use your geobluetravelinsurance.com site registration or the GeoBlue mobile app to search for contracted providers by international city.
If a member visits a non-contracted provider outside the U.S., their benefit/coverage level for the treatment does not change. The incentive to seeing a contracted provider while overseas is the ability to set up a Guarantee of Payment from GeoBlue. A GOP is a letter to the provider that shows them GeoBlue will pay directly. In this way, a member can avoid paying out of pocket for covered services and submitting a claim for reimbursement.
If you have other questions or concerns, please call 855-481-6647 or email [email protected].
Best regards,
GeoBlueFeb 11,2020
The trip included a
cruise
tour
Generali Global Assistance
Standard
I submitted a claim for dental coverage for a dental problem which arose late on my cruise. Although no dentist was available to me, my claim was denied because dental treatment was not obtained during the voyage. In my opinion, the insurer rigidly adhered to the written policy without consideration of the claim circumstances. No compromise was made. I expect that inflexible and uncompromising approach typifies their claims review process so I cannot recommend this travel insurance company.
GRANT C. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Deborah
Generali Global Assistance
We’re sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. While the Medical and Dental coverage included in the plan you purchased can typically provide coverage for medical treatments received within one year from the time you become unexpectedly sick or injured during your trip, the plan can only provide coverage for emergency dental treatments that are incurred during your trip. If you have any further questions regarding the claims process please reach out to us at the number or email provided above.Aug 02,2017
C&F Travel Insured International
Worldwide Trip Protector
I called to file a missed connection claim. I got this insurance for my son Ryan. His Brisbane to LA Flight was delayed. Consequently, he missed his JFK to JAX flight which was a separate booking.
The CF Travel Insurance agent I talked to told me the Missed Connection coverage is only for cruises. The explanation of benefits just says Missed Connection $500 . Who would think this ONLY applies on CRUISES? They should add in parenthesis Cruises only. This is just pure corporate fine print scheme. I've always used Insuremytrip for all my travel insurance. I'm so sorry I selected C&F.
The CF Travel Insurance agent I talked to told me the Missed Connection coverage is only for cruises. The explanation of benefits just says Missed Connection $500 . Who would think this ONLY applies on CRUISES? They should add in parenthesis Cruises only. This is just pure corporate fine print scheme. I've always used Insuremytrip for all my travel insurance. I'm so sorry I selected C&F.
Ryan E. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Kyle
Thank you for providing your feedback on this policy.
The coverage for missed connection can vary depending on the policy. It is very important to read through the certificate to understand fully how this benefit is covered under each plan.
C&F Travel Insured states under the Worldwide Trip Protector plan: "If You miss Your cruise or tour departure because Your arrival at Your Trip destination is delayed for 3 or more hours..."
When planning your next trip, please consider calling us at 1-800-487-4722 and speaking with one of our licensed representatives. We are open 7 days a week and can assist in finding you the right coverage for your trip.Jul 31,2017