Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
One of the things that I was after in the plan was the auto insurance. You knew that we were going to Ireland and said nothing about the fact that your auto insurance ($58.00) would NOT cover us in Ireland. I feel that I have been taken advantage of. I am EXTREMELY unhappy!
Edward M. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
The Government shut down travel to Ireland. This company refused to return my $400+ premium because of their 10 day free look period. All was well at ten days but ended the trip after that. No cooperation from this company on returning the premium. I would recommend no one do buisness with this company!
William H. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
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Sally
Thank you for your review. Please see the response from Generali.
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. To see if you qualify for a voucher that may be applied to travel at a future date, please visit generalitravel.com/voucher. It is important that you review your Description of Coverage, which are available before and after your purchase. We take customer service very seriously and want our customers to make informed choices when purchasing travel insurance."Sep 29,2021
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
I purchased your plan because of car rental insurance for Ireland, after arriving at car rental in Dublin, with copies of entire plan, the rental company said we needed an email specifying coverage in Ireland. I phoned your company and was told they could not do that and gave me another number to call, after being told to call several numbers, with no success we had to pay $400.00 to the car rental for Their insurance, I am very disappointed and upset with your company for not simply emailing a simple confirmation of coverage in Ireland
Barbara S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your comments.
We are sorry to hear that the car rental agent in Ireland would not accept this policy as proof of insurance. We do not have a history of this problem with car rental coverage in most countries and certainly apologize in wasting your time with several phone calls.
However, the Rental Car Collision - Loss offered by your policy does not include auto liability coverage. Since car rental agents in Ireland require liability coverage, the 400.00 USD insurance charge most likely included auto liability insurance which our plans cannot provide.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.May 14,2019
The trip included a
tour
John Hancock
Gold
I had a urgent medical surgery April 8, 2016 followed by complications requiring a second surgery April 18, 2016 preventing me from traveling on May 23, 2016 to Ireland. My claim was ultimately denied because we had decided to rebook this trip after my second surgery to a time 4 months later to limit costs to John Hancock Insurance as well as ourselves from the policy value of $10,000 down to $840 for rebooking fees. Because we rebooked after we cancelled, John Hancock denied the request for $840 rebooking costs and said they would have paid $10,000 if we didn't rebook. So much for being a responsible traveler trying to do the right thing. I will advise EVERYONE not to use Seven Corners administration which handled the John Hancock plan. If you choose another plan that uses Seven Corners, WATCH OUT!! Most unfair business practice I have ever experienced in my 66 years.
Steven L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Zac
Thank you for your feedback on the policy, and for allowing InsureMyTrip to advocate on your behalf. We are sorry to learn that the entire amount claimed was not considered reimbursable, but we are pleased to report that the claims administrator did reimburse a portion of the trip cost difference.
For travelers/customers reading this review who have questions about John Hancock Insurance Agency plans offered on our website, reimbursable expenses under Trip Cancellation, or InsureMyTrip's Customer Advocate program, please call us at 800-487-4722 or email [email protected].Aug 25,2016
Arch RoamRight
Preferred
I feel totally cheated. We purchased the "Cancel For Any Reason" plan because our daughter's work situation was so uncertain that there was possibility that she might not make to the trip up to the last minute. It turns out that plan has a "fine print" that a cancellation must be made 48 hours before the scheduled departure, which was never brought to my attention while I was considering purchasing it. As a result we missed the "48 hours" window and we did not get a coverage at all. If it requires two days advance notice, it is not really a "cancel for any reason" plan. Additionally this critical requirement should have been printed large and clear on up of the policy, the notice email and the insurance certificate, instead of hidden amoung the sea of words and have people miss it easily.
When I called RoamRight to report that my daughter did not get on the plane, the customer service representative apparently was not aware of this requirement either. She suggested that this was not a problem, and I would be reimbursed of the 75% of cost.
In short this was a terrible experience. I will find a way to post this to a larger audience so that others don't make the same mistake as i did.
When I called RoamRight to report that my daughter did not get on the plane, the customer service representative apparently was not aware of this requirement either. She suggested that this was not a problem, and I would be reimbursed of the 75% of cost.
In short this was a terrible experience. I will find a way to post this to a larger audience so that others don't make the same mistake as i did.
Crystal C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Vicki Zidwick
Arch RoamRight
Crystal,
Thank you for taking the time to leave a review.
The criteria for Cancel for Any Reason coverage is displayed on page three of the policy document – available for your viewing on InsureMyTrip prior to purchasing -- as well as linked to the Cancel for Any Reason coverage description on the InsureMyTrip purchase page. Your claim was adjusted according to the terms of your policy.
We are a little perplexed by the account of your call in which one of our representatives may have provided you with contradictory information regarding the 48 hour Cancel for Any Reason cancellation period. Our representatives have been trained on the policy coverages. If you have any additional details regarding this phone call – who you spoke to or when you called – we will be more than happy to investigate further.
If you have any other questions, please feel free to contact us at 855-762-6252.
Regards,
The RoamRight Team
Oct 25,2018
The trip included a
tour
Global Alert!
Preferred
If you don't have a need to file a claim, this insurance policy is probably fine. If you're unlucky enough to have to file a claim, as we were, be prepared for an expensive and lengthy battle (7 months, in our case), and likely the involvement of an attorney, to get the insurance carrier to pay the policy benefits for which you've paid a very expensive premium. My recommendation: stay away from this insurance carrier at all costs!
Gary W. would not
recommend this plan to a friend or relative.
22 of
22 people found this review helpful
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Debra
IMT
We have confirmed with Global Alert that the benefit was paid per the provisions of the policy. We are sorry for your loss.Aug 22,2012-
Gary
Debra, you are correct that the benefits were eventually paid. However, it took 7 months and about $2,000 in attorney's fees to get the insurer to read its own policy and pay accordingly. I believe that my review of this company is fair and accurate.Aug 22,2012
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HTH Worldwide
Trip Protector Preferred
Claim was rejected as a 4 1/2 hour delay ( Causing missing international connection) does not qualify
Must be at least a 6 hour delay I'm told!
Must be at least a 6 hour delay I'm told!
Kevin C. would not
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
It was difficult for me find an easy cheat sheet on my phone of what would we covered or to have a handy proof of coverage page for traveling. I ended up just printing some clunky email to take with but it wasn't smooth or convenient.
Alta W. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. After purchase, Nationwide emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation is a one page document which includes the purchase details, contact information, and schedule of benefits. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.May 31,2018
Generali Global Assistance
Standard
My experience with filing my claim was far from satisfactory. The customer service was impossible to reach and when they were reached, very poor service. I would not recommend this company to my worst enemy!
In the future I will consider that a reasonable price is no guarantee of hood service.
In the future I will consider that a reasonable price is no guarantee of hood service.
Helen H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Angie
Thank you for sharing your experience with us, Helen. We’re sorry for the inconvenience and will use your feedback to improve the claims process. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. If you have any additional questions or would like to speak to one of our dedicated customer service reprentatives, please reach out to us at (800) 348-9505 or via email at [email protected].
Aug 04,2023
International Medical Group
iTravelInsured LX
This is just to let you know that while we were satisfied that almost all of the claim we made was reimbursed - the tedious process of the entire thing was very distressing.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Joseph V. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). While we were pleased that your claim was settled, we are sorry to hear we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Jan 08,2024
The Crum and Forster Travel Insured policies do provide Rental Car Damage for travel in Ireland according to the following terms and conditions;
"RENTAL CAR DAMAGE
Applicable only when specifically requested on the original application and the appropriate additional premium has been paid and purchase confirmed on Your Confirmation of Benefits.
You are eligible for benefits up to the Maximum Benefit Amount shown in the Confirmation of Benefits, if You rent a car while on Your Trip, and the car is damaged due to collision, theft,
vandalism, windstorm, fire, hail, flood or any cause not in Your control while in Your possession, or the car is stolen while in Your possession and is not recovered.
We will pay the lesser of:
a. the cost of repairs and rental charges imposed by the rental company while the car is being repaired;
b. the Actual Cash Value of the car; or
c. the amount shown in the Confirmation of Benefits.
Coverage is provided to You, provided You are a licensed driver and are listed on the rental agreement."
Although your Certificate of Insurance indicates that you are traveling to Ireland, your rental car company did not accept the policy as proof of Rental Car Damage insurance and forced you to purchase the coverage from them. Perhaps they insisted on you purchasing the coverage because it included liability coverage which we cannot provide.
Although we regret that you are extremely unhappy with the decision, travel insurance providers do not delete coverage or refund premium after your departure date.