Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
John Hancock
Silver
DO NOT TRUST THESE PEOPLE! I paid extra for the cancel for any reason. My trip has been cancelled due to the Coronavirus and a travel ban to the country I was trying to go to. I was told cancel for any reason would get me 75% of my money back. My booking site is shut down due to the virus and I filed a claim on March 31st (over 3 months ago) Called them multiple times. Emailed with them multiple times. They still haven't refunded me. I could only imagine what they would do if there was a true emergency. Save your money and look for other companies that stand by their word and care about their clients. DO NOT TRUST THEM.
Amber H. would not
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
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Carol
Thank you for taking time to submit a review. We are sorry to hear that your friend passed away. That was very considerate of you to assist the family with securing refunds from the travel providers.
We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.
Nationwide also advised that the estate of the deceased would have to request the policy refund.
Please let us know if we can be of further assistance.Feb 14,2020
Nationwide Mutual Insurance
Essential
This travel insurance thing is a pretty good scam. If you look at all of the glowing reviews you see comments like “I didn’t need to use the plan” “...but it gave me piece of mind.” LOL. Seriously? How can you give glowing reviews to something you never used? Folks wake up and look at the ratings for people who DID TRY to use the plan. We purchased this plan months before the Coronavirus even existed. Our vacation to Jamaica had to be canceled because they were quarantining arrivals for 14 days. Fortunately our flight was with airline miles that were given back to us. We got a travel bank credit for tax money that was extended well beyond the normal time frame. The resort also offered a full credit for use until the end of 2021 AND a resort credit of $200 for goodwill even though none of this was their fault. And then we have Nationwide Travel Insurance. We asked for a refund of this unused policy due to a once in a lifetime event so that we could repurchase a plan when we rescheduled our trip. We got “you are outside the 10 day review and cancel window”. Really? Almost every other business in America is bending over backwards to help out customers. Nationwide? Not happening at Nationwide. If you ever need to file a claim with Nationwide, we wish you luck. We will have a hard time EVER purchasing another plan from Nationwide. We look forward to another legalese response just like all of the other ones provided when someone posts a less than stellar review.
James J. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Megan
Thank you for your feedback.
We are happy to hear that Nationwide is able to hold the policy for use on future travel.
Sep 22,2020
TravelSafe
Classic
BUYER BEWARE The whole reason for trip insurance is when something goes wrong. We live in Michigan and fly out of Toronto and the borders are no closed. Travel Safe says that it is not a "quarantine" and is an isolation instead and will not honor their plan. I always buy trip insurance and NEVER use it. This company had high ratings and this should not be something that I should have to fight with them about. I would rethink if you want a company to stand behind their product and customer service. I will submit a claim and will update if they change the ruling.
Aaron A. would not
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
It has taken me almost a year to write this review. When I was searching for trip insurance for my next trip I realized how important an honest review is and decided to write this finally. I was injured on the first full day of a trip to jamaica. Dealing with this insurance company from Jamaica was a nightmare! It took them 12 hours for them just to authorize me being admitted to the hospital (while I lay in the filthy emergency room). Only when the hospital was going to put me in the street did they come through. HOURS were spent on the phone with my family and the Jamaican orthopedic surgeon with this insurance company. Then it took an additional 20 hours for them to authorize my evacuation home and many many more hours of my family AND THE SURGEON arguing with them. After returning home, having surgery by an orthopedic surgeon (this injury caused me to be non weight bearing for 3 1/2 months) and submitting everything for reimbursement of the rest of my trip, did I find out how HORRIBLE this company was. I fought for months with them. Often there was no way to reach them as they wouldn’t answer the phone or they would hang up. When they promised a call back they NEVER called back. I never got nasty with them, but I sure did cry. When they finally sent reimbursement it was 1/5 of what it should have been. I had to file an appeal and wait another 5-6 weeks for additional reimbursement. Even then they shorted me about $700-$800 from what it should have been. I would NEVER EVER use this company again. They were also known as Trip Mate. Customer service was NON EXISTENT. While in the Jamaican hospital we did get assistance from an insure my trip reprentative who told Global Alert that they HAD to provide medical care for me as we had a contract with them, and that helped get me admitted. I would use insure my trip again but never ever Global Alert / Trip Mate. If anyone questions the authenticity of this review I have documents and every note I made for months to back it up. I am HAPPY to share them!
Karla G. would not
recommend this plan to a friend or relative.
Travelex
Travel Select
I am an expatriate from Canada who is living in the U.S. on a work visa. I was travelling to Jamaica and needed to get some health insurance that would cover me. The cost of this week's insurance is more than I pay for a year of better coverage when leaving Canada and it was not quite absolutely reassuring that this plan would for sure cover me if something did happen.
Keri C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Carol
Thank you for your response. We have notified Travelex of your feedback and they will respond to your review shortly. Thank you for your business.Mar 12,2017-
TIS Reviews
Travelex
Thank you for taking the time to post a review. Travelex appreciates you bringing any of your concerns to our attention.
With regards to your concern about the Travel Select coverage, the InsureMyTrip.com website allows you to compare the benefits, coverages, and rates of the insurance plans offered.
The Travel Select protection plan that you choose is not health insurance, but rather travel protection that provides coverage for Trip Cancellation (Trip Cost was insured) , Trip Interruption, Trip Delay, Baggage/Baggage Delay and more.
The Travel Select Description of Coverage is available, on the InsureMyTrip.com website, to view, prior to purchasing. It was also emailed to you, along with the Confirmation of Coverage, at the time of purchase on February 4, 2017 at 12:35am. The Description of Coverage is a summary of the plan details, which includes the benefits, coverages, limitations, and exclusions.
Travelex makes every effort to review all concerns from our clients and we hope this provides clarification. We hope you will think of Travelex the next time you are looking to insure your travel!
Kind Regards,
Travelex Insurance Services, Inc.
Administration, Risk and Compliance Project Manager
Please note: All terms, conditions, exclusions and provisions of the plan apply. All benefits will be determined at the time a claim may occur based on the information and documentation submitted.Mar 13,2017
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C&F Travel Insured International
Worldwide Trip Protector
Too many nuances and gotcha in the plan to cover critical things such as Covid coverage or trip cancellation. Look at AIG Travel plan - so easy to read with no exceptions
Bhavin D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We hope you enjoyed your vacation. Please see the response from C&F Travel Insured below:
"Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve had, but every customer experience is important to us. Please email your contact information to [email protected] , if you’d like to discuss further. Thank you."May 26,2022
International Medical Group
iTravelInsured SE
Flight cancellation for international flight from Boston due to weather. We had to drive 4 hours to JFK in NY to catch our flight and drive back to Boston after our return flight one week later. Filed a claim for gas we brought for our car for the 2 drives and parking at JFK airport. Did not submit any food receipts. Overall claim amount was a very reasonable and around $ 200 for 5 people. IMG approved gas money but denied parking fees!! So okay to drive to JFK but not park our car there ? Our sense is that IMG wanted to make sure that they pay only part of the claim to preserve their profit margin. Disappointing!!
anjna s. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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IMG RR Team Account
International Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.May 20,2019
The trip included a
tour
Nationwide Mutual Insurance
Essential
Consumers Beware - Do Not Purchase this Company Plan. Before you make your decision - read their policy carefully!!!
The Plan I purchased includes coverage for trip delay at $150 per day - which by default, in all other insurance companies I used in the past - covered the unused part of your prepaid expenses (with a maximum daily limit). However, Nationwide Mutual Insurance Company does not cover that and does not explain that in their policy before you purchase it. My flight was canceled and I made it to my destination 24 hours later. I filed a claim due 24 hours delayed arrival to my vacation, but my claim was denied. According to their rules, they only pay for the additional expenses that happened due to the delay, and not the lost unused portion of you package. The way I see it - it is a highway robbery. I had similar situation before with other insurance companies, and even though I did not get the amount I actually lost by prepaying, I did get their maximum per day that was described in the policy. I do not recommend this policy to anyone and will never buy coverage from Nationwide Mutual Insurance company again.
The Plan I purchased includes coverage for trip delay at $150 per day - which by default, in all other insurance companies I used in the past - covered the unused part of your prepaid expenses (with a maximum daily limit). However, Nationwide Mutual Insurance Company does not cover that and does not explain that in their policy before you purchase it. My flight was canceled and I made it to my destination 24 hours later. I filed a claim due 24 hours delayed arrival to my vacation, but my claim was denied. According to their rules, they only pay for the additional expenses that happened due to the delay, and not the lost unused portion of you package. The way I see it - it is a highway robbery. I had similar situation before with other insurance companies, and even though I did not get the amount I actually lost by prepaying, I did get their maximum per day that was described in the policy. I do not recommend this policy to anyone and will never buy coverage from Nationwide Mutual Insurance company again.
Faina K. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy.
You had the following coverage for unused nonrefundable trip costs, under Trip Interruption:
Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours
and prevents You from reaching Your destination.
You are correct in stating that the Trip Delay coverage is for expenses that you incurred while delayed.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Jun 05,2017 -
Mike
.Jun 05,2017
Nationwide Mutual Insurance
Vacation Renter Protector
I had to transfer my plan to a different trip. You allowed me to transfer coverage but you didn’t adjust the cost even though the new trip was substantially less.
Eric M. would not
recommend this plan to a friend or relative.
We are sorry to hear that you were not pleased with your claim experience, but have received word from the provider this claim has been resolved. Due to the pandemic most providers are uncharacteristically behind.