Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Preferred
Came down with covid and also a secondary infection.
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
Terence B. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Generali Global Assistance
Premium
I've used the service several times...
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
Kevin P. would not
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Generali Global Assistance
Standard
Problem calling General Global Assistance
RENATO L. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:
"Hello Renato. Thank you for your feedback. We apologize that you had a difficult time reaching us via phone. You can try to contact us via phone at 800-348-9505 or via email [email protected], and one of our dedicated customer service team members will be happy to assist you."
Jan 04,2023
AXA Assistance USA
Platinum
This is the worst experience I've ever had. I have been trying to file a claim for 4 days but no one ever answers the phone. I was on hold over three hours yesterday no one picks up. Absolutely a scam.
Michael T. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Megan
Thank you for you feedback. The insurance provider, AXA Assistance USA, has issued the following response:
"Thank you for your feedback. We apologize for any difficulties you have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our customer service experience. We have attempted to reach you unsuccessfully via phone and email, however have not gotten a response from you. If you continue to have questions about or issues attempting to file a claim, our customer service center is happy help. You can reach us Monday - Sunday from 9am – 8pm ET at 1-800-487-4722 or by email at [email protected] . We hope you will consider us again for future travel."Aug 24,2020
Berkshire Hathaway Travel Protection
ExactCare
I ould not afford a plan that covered anything other than severe acute hospitalizable medical care. Rather, i had four brief hospital stays all of which were below the deductible PER episode. I paid for each event in cash and none of the events were enough over the deductible for each event. First dollar coverage for any medical need was not in m y policy. It is a crap shoot whether to pay the very very high premium expecting to need a hospital or doctor visits, or pray not to get sick UNLESS it is a catastrophic illness. BH never loses in either scenario. It's just business to them.
A Arthur S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it.Aug 29,2023
International Medical Group
iTravelInsured SE
i had lost baggage from tacloba, phillipnes to manila, philipines, i tried to file a claim for baggage location
or reembursement but i was then informed of receipts needed, place of purchase and price, which these conditions i was not informed of prior to purchase, which is very concerning when this is the reason for purchasing insurance, so i have no chance of baggage recovery, the money you spend with this company is useless for, warning keep your money, this company has bogus claims of offering any assistance to anyone
or reembursement but i was then informed of receipts needed, place of purchase and price, which these conditions i was not informed of prior to purchase, which is very concerning when this is the reason for purchasing insurance, so i have no chance of baggage recovery, the money you spend with this company is useless for, warning keep your money, this company has bogus claims of offering any assistance to anyone
john r. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
My wife baggage was delayed for about 18 hrs. I was filing a claim with I- travel website but for oddly some reasons it keeps asking to upload a documents which I provided for the first three steps. And there was a question if the airline settled the claim, there was no choices of N/A or no answers, so I couldn’t proceed to the next step. I called I- travel customer service, that’s a mistake on my part because the person I talked to kept saying use my desktop computer instead of my phone. She keeps saying my I-phone was the problem. With the amount of documents the website was asking, I rather use my phone to take photos and upload them. There were times that my conversation with this person became adversarial and my wife asked me to end the phone conversation. True to the point, you can find out if the travel company is good when you start making the claim. I should have trusted my own guts to stay with generali. I bought the insurance from them before and no issues when I made the claim. I have no idea how IMG has a high mark. I will not buy travel insurance from IMG again.
Patrick M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry our online claim submission option and your contact to our ser did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Apr 02,2024
AXA Assistance USA
Gold
Flight was cancelled due to airline error & employee neglectfulness. I had to reschedule my flight and pay out more for an additional ticket. Sent proof of all my additional expenses to the company since it was supposedly covered under the policy. Only got paid by insurance for a day of delay on the cancelled flight and got no assistance for unexpected rescheduled ticket or additional fees caused by the initial cancellation.
Adam C. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard Basic
I cannot answer the above questions since fortunately nothing bad happened in
our trip. I just put stars because I could not submit the review without putting any stars.
You should have a box saying N/A.
our trip. I just put stars because I could not submit the review without putting any stars.
You should have a box saying N/A.
Virgilio D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured SE
Good coverage
Henrietta V. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. The plan you purchased includes a variety of covered events under which we can provide coverage if a covered event interrupts your trip. Unfortunately the Trip Interruption benefit does not cover interruption due to civil disorder. However if reasonable expenses were incurred as a result of a trip delay there is potential Trip Delay benefits coverage and we recommend you submit a claim for consideration at csaclaims.com. Please contact us at the number or email provided above if you have additional questions."