Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Global Alert!
Preferred
Had to cancel for medical reasons months in advance and notified hem with two MD documentations & all paperwork immediately in Jan and have finally received two checks just now (after fighting with the help of Insure My trip customer assistants to get as much of my money due (still short $75 they say they do not have to pay). They don't contact you back, they don't follow through and after hours of holding on the phone, they hang up on you and don't call back or finally get a person and they receipt script words to your questions that are the same for everything and don't answer anything you are answering. They didn't approve all charges and then gave me a little of that extra money owed and said that was it. Terrible and lie to me and treated me terrible! Did not follow their contract. Travel multiple vacations ayear and always have insurance and anytime I have gottn sick while on vacation and had medical expenses, had to cancel or anything, it was paid immediately and with no issues from other companies. DO NO USE THEM!!!! THEY DISERVE TO BE SUED AND PUT IN THEIR PLACE WHICH IS NOT ALOWWD TO DO BUSINESS ANYOE AND PAY FOR INTEREST AND SUFFERING OF ALL THE PEOPLE THEY DID NOT DO WHAT THEY WERE SUPPOSE TO OR DO IT IN A TIMELY MANNER.
Faye K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
I cancelled my trip& sent claim in November. After 5 months only in April your insurance could solve my claim. I was calling many many times to check my status of claim, nobody could answer my question. I was sent from one department to another. Loosing time and emotional stress. Terrible experience. I would never recommend to buy your insurance.
Irina L. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Apr 17,2018
The trip included a
cruise
tour
Travelex
Travel Basic
Our trip from Singapore was cancelled Feb. 13, 2020 cruise on Princess Sapphire and sent them an email including your company and didn't get any reply from either.
I am very disappointed with no support.
Thank you
Rodolfo Topacio
I am very disappointed with no support.
Thank you
Rodolfo Topacio
Rodolfo T. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Erin
We appreciate you providing feedback. Travelex has offered the following response:
"Thank you for taking the time to post about your situation.
We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.
Please reach out to us at [email protected] as we would like to go over your Date Transfer options, which will allow you to reuse your policy for a future trip.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."May 11,2020
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Only one claim analyst and it was so hard to get a hold of her. She kept saying it almost done but I had to call almost every other week to ask for status after waiting for 2 months. It took 3 months to get the check
William Chung D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Carol
Although we are sorry to hear that it took almost 3 months to get your check, we are pleased that you did receive your reimbursement.
InsureMyTrip would also like to remind you that our customers do have the option of requesting an Anytime Advocate if you need assistance with a claim:
"The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been unfairly denied."Apr 23,2019
AIG Travel
Travel Guard Silver
Because of the New York blizzard, we were in danger of having our flight home delayed. When I checked the details of the plan, I saw that I was only given $100 per day for trip delay. That would've been inadequate for my extra hotel night. therefore I feel that the plan was inadequate. I'm just lucky that the flight went home on time, or I would've been out a great deal of money.
NAOMI C. would not
recommend this plan to a friend or relative.
-
Zac
Thank your for your feedback on the policy. The AIG Travel Guard Gold and Platinum plans offer higher per day limits for covered Travel Delay expenses. In the future, please consider calling us prior to purchase so that we can assist you in selecting a plan that adequately suits your needs. Our representatives are available 7 days a week at 800-487-4722.Mar 25,2016
Generali Global Assistance
Premium
After a trip to Timor Leste, I did require medical treatment in Singapore costing nearly $400. Because this travel insurance requires participation of my health insurer back home, I did not submit a claim. I would rather eat the cost than to fight with Blue Cross/Blue Shield about their share of the claim. It is not worth making a claim for anything less than a catastrophic illness or injury.
Robert W. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
International Medical Group
iTravelInsured SE
The plan offers more than what older people need. The most important item older people want is the ability if they must cancel their trip for medical reason to be covered. The rest of the plan is unnecessary.
Clyde B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Thankfully, we did not have to file a claim. We thought it was a bit expensive. We talked to several people on our trip that got much more reasonable rates.
Jack L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
I'm thankful I didn't need to file a claim, but since I didn't have to, it's hard to rate the plan, but thanks for asking. Bless you.
Marion P. would
recommend this plan to a friend or relative.
InsureAssist
TripMed Multi-Trip
I have no idea how it would have worked since I didn't have to file a claim. I will be on some other trips and I believe it will still be in force. Hoping I never have to find out.
ira B. would
recommend this plan to a friend or relative.