Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Global Alert!
Preferred Plus
I had a medical problem which prevented me from going on my vacation. When I called Global to cancel my plan I was told I had to cancel within two weeks of my signing up. I called over a month before my trip and was shocked by the refusal to cancel my trip insurance since I was not going on my trip and would not file a claim. This is bad customer relations and I will find another trip insurer in the future.
John A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
"As the reason for your trip interruption is not due to a listed, Covered Event, no benefits are payable for your claim."
Irene S. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback.
Trip Cancellation reimburses you if you must cancel your trip prior to departure for a "Covered Event". These events are specifically listed under Trip Cancellation and may vary from plan to plan and state to state.
Listed below is brief summary of some of the "Covered Events" as listed in your policy. Please refer to your Certificate for complete terms and conditions.
"1. The Sickness, Injury or death of you, your Family Member, your Service Animal or your Traveling
Companion...
2. Common Carrier delays and/or cancellations resulting from adverse weather, mechanical breakdown of the aircraft, ship, boat or motor coach
...or organized labor strikes...;
3. Being directly involved in a documented traffic accident while en route to departure on your Trip;
4. Being hijacked or Quarantined;
5. Being required to serve on a jury, or required by a court order to appear as a witness in a legal action...;
6. Your Home made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster;
7. Your Accommodations at your destination made Uninhabitable due to fire, flood, volcano, earthquake,
hurricane or other natural disaster...;
8. A documented theft of your passports or visas;
9. A mandatory evacuation... at your destination due to adverse
weather or natural disasters...;
10. Being called into active military service to provide aid or relief in the event of a natural disaster;
11. Your previously granted military leave being revoked...;
12. Your involuntary termination of employment or layoff...;
13. A Terrorist Act which occurs in your departure city or in a city to which you are scheduled to travel while on your Trip, and which occurs within 30 days of your Scheduled Departure Date...;
14. Your Host being unable to provide Accommodations due to a life-threatening Sickness or Injury, or due to death...;"
Although we regret that you did not receive reimbursement under this policy, if your trip interruption was due to a reason that is not listed above, then your claim would have been denied.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.May 02,2019
The trip included a
tour
International Medical Group
iTravelInsured SE
Dig Deep before you purchase insurance from this company…look at reviews from individuals who have filed claims and you’ll see a consistent pattern…lots of poor reviews, unresponsive, and lack of a positive recommendation. IMT gives them a decent rating because most people don’t file a claim and report only ‘easy purchase’ and “peace of mind.” Their processes and procedures are extremely slow and unresponsive— taking stances that keep their money and ignoring submissions from legitiment medical professionals. Do not buy this travel insurance. We have filed a complaint with our state’s insurance department and employed legal consul to light a fire under them. Embarrassing that IMT recommends them.
Ross H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney Baird
International Medical Group
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.Apr 01,2024
AIG Travel
Travel Guard Basic
I was in Europe as hurricane Irma was approaching Ft. Myers/FL where I live. My intention was to return home to secure our home. AIG agent informed me that the policy would cover my extra costs for the new flight only when I cancelled my original flight AFTER MY HOME BECAME UNINHABITABLE. This is a non sense policy as I wanted to return home to save our home.
Zdenek F. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that this policy did not meet your needs. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. In the future, please consider contacting us prior to purchasing a policy so that we can go over the covered events with you. You can reach us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.Oct 03,2017
Berkshire Hathaway Travel Protection
ExactCare Value
This plan cost twice what we paid another carrier last year, but we needed coverage and the other carrier changed its age limit. I felt we were penalized by Berkshire for being elderly. Wonder if Mr. Buffett is aware of this.
Sally K. would
recommend this plan to a friend or relative.
-
Kyle
Thank you for providing feedback on this policy.
Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.
Please feel free to give us a call when you plan your next trip. We have licensed representatives available 7 days a week who can help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
Dec 01,2017
AIG Travel
Travel Guard MedEvac Plan
Had one incident requiring medical care. Phone was not working and emailed situation. Was told to call customer support number. I decided to seek local medical care for 40 euros which was well taken care of. Did not have to use insurance. Please note on web site that International travel that you must have a working cell phone service.
Alfred M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
HCC's customer service representatives were very ignorant regarding the terms of the plan, and the associated clinics and hospitals abroad. They gave me wrong information, and were unsupportive when I was sick while traveling. Claiming was a terrible, long hassle that only got better once InsureMyTrip got involved and helped me out.
The worst part was when they finally reimbursed the claim they sent it as a check to my permanent residence, which is in the United States. So I was traveling, flat broke and unable to access the money I had to spend that I wasn't supposed to have had to spend in the first place. This insurance was a nightmare. InsureMyTrip is amazing and I love their customer service, but using HCC was a truly dissatisfying experience.
The worst part was when they finally reimbursed the claim they sent it as a check to my permanent residence, which is in the United States. So I was traveling, flat broke and unable to access the money I had to spend that I wasn't supposed to have had to spend in the first place. This insurance was a nightmare. InsureMyTrip is amazing and I love their customer service, but using HCC was a truly dissatisfying experience.
Nicole M. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased that you allowed us to advocate on your behalf, and even more pleased that your claim was paid. We are sorry to learn that you were dissatisfied with the initial assistance you received from the insurance company.Mar 18,2015
Nationwide Mutual Insurance
Prime
Took 2 months to get a refund of straightforward claim. Every time I called, the representative stated "one more week."
Rachel W. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claims process. However, we are pleased to learn that your claim was paid. In the future, if you experience an issue with a claim, please call InsureMyTrip at 800-487-4722 and request a Customer Advocate. In a situation where a claim is taking an usually long time to process, our Customer Advocates will contact the insurance company on the customers behalf in attempt to expedite the claim.Oct 20,2015
The trip included a
tour
John Hancock
Silver
On a one in a lifetime trip our family of six was without luggage for 5 days. We tried to make the most of it and didn't know when or if we would get our clothes and hygiene products back. We didn't purchase much to replace our things but we're later told we don't compensate for inconvenience just what you buy to replace. We learned!
Robert B. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that baggage was delayed for so long during your trip.
You did have Baggage Delay coverage on this plan under the following terms, which can be found in your certificate:
'We will pay You for the expense of replacing necessary personal effects, up to the maximum shown on the Schedule of Benefits, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than 12 hours, while on a Covered Trip, except for travel to final destination or place of residence.
You must be a ticketed passenger on a Common Carrier. All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim.'
If you have any questions or concerns please call us at 800-487-4722.Oct 16,2017
The trip included a
cruise
WorldTrips
Atlas International
It was a bit difficult when going online to purchase the insurance.
Siew P. would
recommend this plan to a friend or relative.
You may cancel insurance under the Policy by giving Us or Our Administrator written notice within the first to occur of the
following: (a) 14 days from the Effective Date; or (b) Your Scheduled Departure Date. If You do this, We will refund Your
premium paid provided You have not filed a claim under the Policy.
Unfortunately, it appears that your request to cancel and refund the policy was made outside of the 14 day review period. Please call us at 800-487-4722 if you have any questions or concerns.