Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Very dissatisfied with this policy. Had to cancel the trip and was told we could roll the policy over. After not hearing from this company..I called to inquire. They said I had to fill out paperwork to submit. I did so and never heard anything back. What a racquet!
Kathy B. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
Obviously the insurance companies are overwhelmed, but there was absolutely no way that I could contact AIG to ask a simple question. I filed the claim online but all of the forms asked for a claim number. Finally I decided to file without a claim number only to discover that the number is assigned only after all of the electronic documents are uploaded. This could have been easily handled by the customer care team, but after two weeks I still have no answer.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
Margaret Ann J. would not
recommend this plan to a friend or relative.
11 of
16 people found this review helpful
The trip included a
tour
John Hancock
Silver
Your company is a rip off! My trip was canceled and you refused to give me a refund saying that I had not met requirements for losing my job you. You advised that since I had not lost my job within the 30 days before my trip that I was not entitled to a refund. Such a rip off. If I had lost my job within 39 days of the trip the trip would have been paid for completely! Your other requirement that a person be on the job for 3 years is also bogus. What difference does it make if I was on my job 3 years or 3 days? If I list my job I lost it! I have recommended people in all my travel groups avoid your company at all cost. I told my story so hopefully you are losing business. I will keep telling the people about you scam!
Pamela S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
International Medical Group
Patriot International Lite
I haven't receive any answers to my questions
Never will use your service again or recommend anyone. I'm very luck I didn't have to claim
Never will use your service again or recommend anyone. I'm very luck I didn't have to claim
Ruzana D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I was going to Dubai, Emirates canceled my trip but charged me $400 cancellation fee. I was only trying to get that covered. Took them 7 months to complete and deny the claim! Not useful. Would not reccomend!
Luis T. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Megan
Thank you for your feedback.
Please see the response from C&F Travel Insured regarding your review:
"We thank you for your feedback and apologize for the frustrations you’ve experienced during your experience with our company. Call volumes hare very high at this time, but our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected] . We appreciate your patience. "Nov 05,2020
The trip included a
cruise
Global Alert!
Preferred
It took almost 3 months from the date that my small medical claim (under $200) was filed with Global Alert with all requested attachments. I called several times and kept getting told that it is a busy time for claims, and that they "appreciate my patience". They said that they are processing claims in the order that they were received, and that my claim was still in the queue. Even when they said that they would try to expedite the claim, nothing happened.
I finally contacted insuremytrip.com about my claim. I was immediately assigned a Customer Advocate by insuremytrip. She talked with Global Alert/TripMate on my behalf, and I have finally received my check from them. It took 2 weeks from when I contacted insuremytrip until I received the check.
I am glad that I purchased the insurance through insuremytrip, since they advocate for you in case of a problem.
I have recently purchased insurance for another trip through insuremytrip - but not through Global Alert/TripMate.
I finally contacted insuremytrip.com about my claim. I was immediately assigned a Customer Advocate by insuremytrip. She talked with Global Alert/TripMate on my behalf, and I have finally received my check from them. It took 2 weeks from when I contacted insuremytrip until I received the check.
I am glad that I purchased the insurance through insuremytrip, since they advocate for you in case of a problem.
I have recently purchased insurance for another trip through insuremytrip - but not through Global Alert/TripMate.
Sandra S. would not
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
As someone who always buys insurance prior to any trip and I take 3-4 trips like this a year. This was probably the worst insurance to purchase and file a claim with. It has been a few months already and they keep sending the same email asking for more documents even though they have been provided. They claim that it takes them 1 week to review and respond but in reality it takes 4-5 weeks to get one response. I have had much much better experience with one of the other companies on this platform that paid the claim within 2 weeks. It has been now 3-4 months and the claim is still pending.
I will never purchase from this particular company again. DO NOT RECOMMEND!
I will never purchase from this particular company again. DO NOT RECOMMEND!
Khalid A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Arch RoamRight
Preferred
I will NEVER use them again. Unfortunately I have a couple trips booked and already purchased, but going forward I will not abs I belong to a travel FB page if over 5000 folks; I will advise them not to as well. My flight home from Dubai was cancelled. Emirates said, “ go back to your hotel and try tomorrow”. She said Emirates does not pay for new tickets or hotel and food charges because it’s not their fault and my insurance will cover. That’s ridiculous and also I had to work next day so I insisted they book me on the Dubai to NYC (My Boston flight cancelled along with 2 others due to 5G and they grounded their Boeing’s). They did, but said I would have to book my own NYC to Boston flight. Arch just denied my small claim of $159 stating flight cancelled not for covered reason. How ridiculous. What is the point of insurance. Whose fault is it for plane cancelling? Why do I get penalized for that. If I could not leave that day, who would have paid my tacos to hotel food and 2 nights hotel (apparently the flight resumed 2 days later not 1). I need insurance that will cover those kinds of things
Donna Marie F. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for taking the time to leave a review. Your feedback is very important to us. Please see the response provided by Arch RoamRight below:
"Thank you for reaching out to us.
Travel insurance is a named peril insurance, meaning only covered events outlined in the policy are insured. Unfortunately, your circumstance did not meet a covered reason under the policy.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409."Mar 31,2022
International Medical Group
Patriot International Lite
I've been using InsureMyTrip since I started traveling and thankfully didn't have to use it but my experience has been great!
genevieve d. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I never actually used the insurance at all. It was a mandatory requirement for my trip.
Kaihan O. would
recommend this plan to a friend or relative.
"Thank you for sharing your feedback, and we apologize for the delay in processing your claim. Please be assured we are making every effort to serve all of our customers as quickly as possible while we work through an unprecedented number of calls, inquiries and claims”.