Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Standard
If something happens pay from your pocket. Then you claim for it
Abdul W. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I submitted the required documents and months later they asked for more information including wanting a statement from the physician in Peru who speaks no English . I called customer service and was treated with a very rude response. I don’t know why they are making this so difficult. My claim was for less than $400 and I received an email today stating that the claim is closed. Why? This seems like fraud.
I have used other companies on Insure My Trip and was extremely satisfied. There’s no way I can recommend this company. Regrettably I have them insuring my upcoming trip on a cruise. I will see if I can change to another company. Absolutely horrible experience!
I have used other companies on Insure My Trip and was extremely satisfied. There’s no way I can recommend this company. Regrettably I have them insuring my upcoming trip on a cruise. I will see if I can change to another company. Absolutely horrible experience!
Michael K. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Hello Michael. Thank you for your feedback. We take customer service and the claims review process very seriously. We're pleased to advise that your claim has been finalized and you should have received an email to your address on file. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.
Jun 30,2023
The trip included a
tour
TravelSafe
Basic
This insurance was to cover a trip to Turkey for my grandaughter's 16th birthday present. Due to the recent terrorist activity in Turkey I changed the trip to Peru. I incurred cancellation fees as well as other upcharges due to the last minute changes. I inquired as to at least getting the airline cancellation fees reimbursed and was told that due to the fact that I was travelling within the same time frame I was not entitled to any reimbursement.
theresa s. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I was supposed to go to Istanbul and Greece the day the attack happened on the Ataturk Airport. After landing in Germany and being directed back home, I thought I would get my money back from CSA. However they refused to reimburse me for the airfare (because I used the ticket). I don't understand the virtue of buying a policy that doesn't cover your airfare unless you don't use it. Isn't the point of buying trip insurance to cover you for unforeseen circumstances? Now I get to start saving for my trip all over again.
Johnathan C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:
"We’re sorry to hear that your vacation was interrupted. We’ve reviewed your claim and a member of our team has reached out to you to explain why your claim wasn’t payable. Although the terrorist act was a covered event, we cannot reimburse for the flight once a traveler has departed. Trip Interruption does not cover used airfare; however, it does cover the unused arrangements you included on your claim. We aim to ensure our customers understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Thank you."Aug 09,2016
The trip included a
tour
Generali Global Assistance
Standard
Coverage appears much better than it really is due to multiple limitations. We were out-of-pocket more than $1600 and only got reimbursed $832.
Nancy S. would not
recommend this plan to a friend or relative.
15 of
18 people found this review helpful
AIG Travel
Travel Guard Gold
I chose this plan feeling it would cover any issues that would cover us not going on the trip (illness, company interrupted vaca meeting elsewhere, and mostly if the country we were traveling to was having riots and unrest that would endanger our 2 yr old). We called before leaving regarding the protests and issues between the Turks and Erdogan's government and Travel Guard informed us it isn't covered unless the US deems it a terrorist issue. Go figure. Luckily, the protests calmed, we went, and the day we were leaving they started again.
Patrick B. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
TripAssure
Advantage Asset Plus
The plan only covered medical and dental attention while in the foreign country. I cracked my teeth after a fall on the sidewalk and did not want to see a dentist in Istanbul. The plan does not cover my dental attention coming back to the States. Very disappointing.
Marianne Candy B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
We've been getting this insurance for several years. The huge price hike when my husband turned 70 this year was excessive. It should be more gradual.
Richard J. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Fortunately, I did not file a claim w/ your company. Though my biggest concern was my health care coverage. I am a diabetic and I believe I may not have been covered because I did not purchase my plan within a few days of booking my trip,(pre-existing conditions clause). Although I now know I must do this in the future. Could you please explain the reasoning behind this ?
Ronald W. would
recommend this plan to a friend or relative.
-
Ryan
IMT
This particular plan has a 60 day pre-existing (pre-x) conditons period. With any pre-x condition, if in that 60 day period immediately prior to purchasing your insurance policy, there are changes or adjustments in medications you may take, any non-routine medical care, or hospitalizations; then it would be considered a pre-x condition. It is difficult to say in this specific case how it would be handled. Your medical records is that 60 day period would determine whether or not you would have been covered during your trip. For future reference, as you may know now, purchase this plan again within 14 days of making your first payment on the trip.Jul 20,2011
The trip included a
tour
International Medical Group
iTravelInsured SE
I did not get any satisfactory results to my claim. Agents request over and over again documents and proof of documentation without any accomplishments. If we buy an insurance is to have a piece of mind to feel protected not to get more agony when the problem arises.
Ximena C. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
Generali would like their customers to understand the coverage details of their plans and to stress the importance of reviewing these details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase. Please contact (800) 348-9505 or [email protected] with additional questions. Generali plans also offer a free look back period with all of their plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. If you have further questions, please contact Generali at the phone number or email above.