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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Australia and tour rated our travel insurance plans
4.50 out of 5
421
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group Patriot International Lite
We had the unfortunate need to actually use our IMG service while traveling in Australia. My husband had to be admitted to the hospital for a severe reaction to a jellyfish sting. The customer service representatives were available to answer our questions both times we called (even though it was a weekend and we were in Australian time zone) and were very helpful and friendly. We were so happy to have purchased such a high-quality plan! I should note that while we did use the benefits of the plan, the hospital took care of the claim filing. We have not heard any problems with the claim filing so it seems to have all gone smoothly. You will not regret purchasing this plan, although I hope you won't have to use it!
Kerry B. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This plan provided the coverage I wanted for a reasonable cost. Happily we did not need to use the coverage but the added security while traveling so far from home was worthwhile.
Sidney H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
This plan was easy to buy and reasonably priced. We had purchased a policy for a previous trip to Alaska. We ran into problems when we needed to file a claim on the trip to Australia. The response was slow on our first inquiry and then we were asked for duplicate info. We had two separate claims and both times I had to call customer service to get results. On April 25th for example, I was told that a claim check would be sent in the next 10 to 15 business days. When not received by May 19, I had to call and the check had to be Fedex'd to me. Received on May 22. These delays are unacceptable considering the cost of the policy. I WAS very pleased with your service reps. They were friendly and professional. I particularly commend Ernesto who I talked to on more than one occasion and who always managed to answer my question or solve my problem. Please give him my positive feedback. My husband and I are planning another trip but have chosen to buy ins from another company. I hope this feedback will be helpful.
Geoffrey G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase and claim’s experience. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    May 24,2017
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We did not have to use the plan but felt confident that it covered what we thought would be necessary.
Leslie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
We did not need to file a claim, so not able to comment on the process. Policy did provide us peace of mind for a trip that was relatively expensive with a lot of travel variables. Would consider using them again.
Kimberly N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Got sick on the cruise wanted to see the ships doctor but was afraid to use the policy to do this as I didn't wish to pay up front and hope that I would get paid back. I had a cold and the usuall remidies were not relieving my aches and pains and stop my caugh. Didn't think a cold would be covered.
Dennis R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    We are sorry to learn of the sickness you suffered during your trip. The C+F Travel Insured International Worldwide Trip Protector plan provides coverage up to 100,000 USD per person for an accidental injury or unforeseen sickness.

    Any travel insurance benefits will typically be received on a reimbursement basis, so you’ll be responsible for paying your costs out of pocket and saving your receipts. This plan has secondary coverage – that is, they offer benefits beyond your primary medical insurance coverage.

    Please call us at 800-487-4772 if you have any questions pertaining to this policy. One of our licensed representatives would be happy to assist you.
    Apr 24,2017
The trip included a
tour
InsureandGo Global Platinum
Plan provided much better coverage at a superior price to what was offered through my Travel Agent. All questions about the plan, it purchase and its coverage were promptly handled when InsureandGo was contacted by phone. When claims were filed upon completion of the trip, the documentation requested was reasonable and a very understandable process was in place to complete the filing on line. Within 48 hours of filing the claims I was notified they were in process and one claim was authorized to be paid within 7 days after the claim was filed. The second claim was just over two weeks but that delay was caused by my inability to get documentation from one of my travel vendors. Overall. this was a great company to do business with on the first opportunity I have had to cover an extensive and expensive overseas trip with travel insurance.
Kenneth B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Went touring around Australia for 6 weeks and it was very comforting to know that we had this Travel Guard coverage while we were away.
Peter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Although I didn't need to use it, just knowing that I was covered for pretty much anything was worth it.
Linda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We had the best possible outcome- we did not use the travel insurance. However, we were flying from China to New York City when the news was filled with a predicted blizzard at JFK. It was comforting to know that if we had been delayed or had to stay in China that we would have had the policy to cover unanticipated expenses.
Frank C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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