Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I supplied all the documentation on 2/9/17. I got my checks on 4/13.
There were two problems. The reviewer would not accept a paid statement from the cruise line as proof of payment. The notification of this rejection was not communicated clearly resulting in delays.
Put another way, this the kind of BS we expect from insurance companies. Delaying payment to improve their cash flow. I made numerous phone calls and it still took over 2 months.
There were two problems. The reviewer would not accept a paid statement from the cruise line as proof of payment. The notification of this rejection was not communicated clearly resulting in delays.
Put another way, this the kind of BS we expect from insurance companies. Delaying payment to improve their cash flow. I made numerous phone calls and it still took over 2 months.
Michael D. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Apr 24,2017
The trip included a
cruise
AXA Assistance USA
Gold
Plan provided piece of mind while traveling in France. Our main concern was to have trip interruption coverage and adequate medical coverage in the event of an emergency since our primary medical plans did not provide coverage out of the country.
Christopher G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Apr 11,2017
The trip included a
cruise
tour
Generali Global Assistance
Standard
If you are considering this company, make sure you fully understand their definition of 'pre-existing conditions'. This company has a 180 look-back history. I didn't know what that meant until I had to file a claim and was denied. Here's what look-back means: any condition evaluated or treated 180 days PRIOR to purchase. "Underlying conditions" is also part of this definition. I lost a lot of $$$ not fully understanding the definitions. Next time I have to buy travel insurance, I will DEFINITELY go to great lengths to understand every aspect of the policy.
Linda O. would not
recommend this plan to a friend or relative.
-
Deborah
Generali Global Assistance
We’re sorry to hear about the circumstances surrounding your claim. We take customer service very seriously and, as you mention, cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We have dedicated Customer Service Representatives on staff who can help answer questions and guide you towards the best coverages. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. As you’ve said in your review, the plan you purchased is unable to provide coverage for any losses resulting from Pre-Existing Medical Conditions. Our Custom Luxe plan can provide coverage for such losses provided the plan is purchased prior to or within 24 hours of final trip payment, if other requirements outlined in the Description of Coverage/Policy are met. If you have additional questions or concerns, please reach out to us at the number or email provided above.Jan 10,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
It was nice knowing we were protected.
Nancy M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Nov 16,2016
The trip included a
cruise
Global Alert!
Preferred
Since I did not have to use the insurance plan, I really cannot comment on is effectiveness. It sure made me feel better knowing/hoping I would have medical and evacuation coverage in the event of an issue on my trip. The peace of mind was well worth the price I paid.
Christine D. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
How can we rate a plan when we didn't need to use it? It was a comfort to have it even though we didn't need it.
Gary S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Travel insurance like any insurance is just one of life's cynical gambles. They're betting you won't need it; you're betting (sort of) that you will. Fortunately, we didn't need it, so I can't say whether this specific policy is a good one.
George Y. would not
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 31,2016
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I am very glad I purchased Travel Insured Worldwide Trip Protector plan. We took a cruise to Norway and booked our excursion ourselves. Unfortunately, there was a big bus accident near the port and the road/tunnel had to be shut down for repair. Our cruise ship was re-routed elsewhere, and we were unable to use the excursion that we paid for. Travel Insured helped us recover the loss.
I am very satisfied with your service. I will definitely buy my next trip insurance with you, although I hope I won't need to submit any claim.
I am very satisfied with your service. I will definitely buy my next trip insurance with you, although I hope I won't need to submit any claim.
Nathaniel E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
It is hard to evaluate something you never used.
Thomas M. would not
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
This plan offered the coverage I looked for at HALF the price offered by my travel planner. I truly appreciate this. I usually purchase trip coverage due to my age and personal health. I try to plan one big trip per year with my 3 travel partners! Thank you.
Jackie Sue W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for your next big annual trip. We look forward to providing travel protection for all of your future endeavors!Oct 14,2016