Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not have to use any of the coverages. Sign up was fast with no problems.
Frank B. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Basic
Glad I did not need it!
Mary b. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
It was there if needed. Thankfully all went well. Just peace of mind.
Wayne G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
Our major concern in purchasing cruise insurance is travel medical coverage, including emergency evacuation. We look for the most coverage for the lowest possible premium. We have found the best value on InsureMyTrip for all our cruises.
James F. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
It provided peace of mind for possible unforeseen circumstances.
Carolyn H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
It was the first time that I purchased medical insurance before a trip. It was great going on a trip and not have to worry about unexpected medical expenses.
Mildred K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
HCC medical insurance plan was affordable compared to other plans and covered my expected unforeseen claims if needed.
Ketan P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TripAssure
Advantage Asset Plus
ORIGINAL POST:
It, has been two months since my claim for a missed cruise. We had purchased a 3 day cruise which included airfare from PHL to FT. Lauderdale for a Feb 14th Valentine Cruise. Weather forced our flight to be cancelled. Along with flights 3 days prior and and after. After all documents were sent to MH Ross, EVERYTHING that was requested, we are now 2 months after our initial claim, and they are still reviewing documents, and have only asked us to send in more and more info to substantiate our claim that the cruise was cancelled. Well our cruise was not cancelled, we couldn't make the flight to get on the cruise. Thats the part they don't understand. They have all the info our flight getting into port was cancelled, but since we cant document the cruise was cancelled, they are not responding to our requests. Even after showing refunds from port taxes from the cruise ship and emails from the cruise ship that we did not make it.
I will update this review upon final determination, but NO I would not recommend this to anyone. Poor customer service, even as I write this, now 15 minutes into it, I have been on hold with there "emergency line" with absolutely no response yet, other than an automated message saying YES we except collect calls.
I do not recommend. Stay away.
**UPDATED 5-14-2014** After months of waiting MH Ross did make whole their responsibility for loss travel. I advise anyone who works through the insurance to have a copy of every document, page, email, receipt, ticket stub, picture, news article, letter, etc ready to be provided. After several phone calls to generic customer service, (Underwriters from elsewhere handle the claim, telephone representatives just take messages) and several documents, they did mail us a check.
Overall just don't expect that the insurance is going to have a quick enough turn around (plan states 7-14 days) of funds to book your new travel plans in the same season you were originally traveling in, if you have to make a claim.
Also to note that insuremytrip is a broker, and in a claim situation they are out of the loop, you call the insurer direct. So calls to them are not helpful. And as mentioned above MHRoss telephone reps just give generic responses, although very polite and understanding on the phone.
Overall I would use Insuremytrip.com again and am glad I did.
It, has been two months since my claim for a missed cruise. We had purchased a 3 day cruise which included airfare from PHL to FT. Lauderdale for a Feb 14th Valentine Cruise. Weather forced our flight to be cancelled. Along with flights 3 days prior and and after. After all documents were sent to MH Ross, EVERYTHING that was requested, we are now 2 months after our initial claim, and they are still reviewing documents, and have only asked us to send in more and more info to substantiate our claim that the cruise was cancelled. Well our cruise was not cancelled, we couldn't make the flight to get on the cruise. Thats the part they don't understand. They have all the info our flight getting into port was cancelled, but since we cant document the cruise was cancelled, they are not responding to our requests. Even after showing refunds from port taxes from the cruise ship and emails from the cruise ship that we did not make it.
I will update this review upon final determination, but NO I would not recommend this to anyone. Poor customer service, even as I write this, now 15 minutes into it, I have been on hold with there "emergency line" with absolutely no response yet, other than an automated message saying YES we except collect calls.
I do not recommend. Stay away.
**UPDATED 5-14-2014** After months of waiting MH Ross did make whole their responsibility for loss travel. I advise anyone who works through the insurance to have a copy of every document, page, email, receipt, ticket stub, picture, news article, letter, etc ready to be provided. After several phone calls to generic customer service, (Underwriters from elsewhere handle the claim, telephone representatives just take messages) and several documents, they did mail us a check.
Overall just don't expect that the insurance is going to have a quick enough turn around (plan states 7-14 days) of funds to book your new travel plans in the same season you were originally traveling in, if you have to make a claim.
Also to note that insuremytrip is a broker, and in a claim situation they are out of the loop, you call the insurer direct. So calls to them are not helpful. And as mentioned above MHRoss telephone reps just give generic responses, although very polite and understanding on the phone.
Overall I would use Insuremytrip.com again and am glad I did.
Joseph M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry for the frustration you experienced in waiting for your claim to be resolved. In the future, if you experience issues early on in the claims process, please reach out to InsureMyTrip as we do employ customer advocates that assist our customers in resolving claims.May 16,2014
The trip included a
tour
Generali Global Assistance
Standard
I had no problems whatsoever. Ask me after I have a problem but I hope you never have to ask.
Ernest T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
Plan met all our needs, people were friendly and informative through the plan selection process.
Michael M. would
recommend this plan to a friend or relative.