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We did contact Generali for a status report on your claim. Your claim for reimbursement for your share of the Trip Cost was denied due to the preexisting condition exclusion listed in the policy:
"PRE-EXISTING CONDITION means a Sickness or Injury during the 180-day period immediately prior to your
effective date for which you or your Traveling Companion:
(1) received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or
(2) took or received a prescription for drugs or medicine.
Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking
of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage
is effective under this Policy.
However, your wife's claim was denied because you neglected to cover her under the policy. The policy was purchased only for you.
Please feel free to call us if you have any other questions.