Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
AXA Assistance USA
Gold
Luckily we didn't have any problems and didn't need to use the insurance. It was comforting knowing that we were covered though.
Raymond S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 06,2016
The trip included a
cruise
Generali Global Assistance
Standard
Did not have a claim on this trip, but have filed a on a previous trip and it was handled easily and quickly.
RICHARD N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
A 5-star review of the buying process tells me very little. Yes, it is easy to get the info needed to make a purchase that suits one’s needs, but that is not what I need to see in a review.The most important thing to know is how the insurer performs at claim time. If there is no claim, there really isn’t anything useful to review. We did not have a claim, so we don’t have anything useful to say.
Jack B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
Sorry to hear that TravCan Premier is no longer offered!
Kenneth N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
We did not need to use any of the coverage we carried with you - our trip was smooth sailing!
Kathleen T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you trip went smoothly but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 09,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I didn't need to file a claim so I cannot review it on customer service.
Sarah S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 03,2016
The trip included a
cruise
tour
John Hancock
Gold
The customer service at John Hancock Insurance was the worst I've experienced in over 20 years. While their office took information for a call back (twice) they never returned my calls. It took 3 days to reach an agent to ask questions about their policy and the agent was unwilling or unable to address my questions on the policy. After requesting to speak to a supervisor I was placed into a voicemail box and again no return call.
Fortunately, I was within the 10-day review period so was able to cancel the JH policy. I purchased a policy from April who provided exceptional customer service when I contacted them with the same questions regarding their Choice policy.
I highly recommend you check out policies offered by April vs. JH; April offers similar coverage (same underwriter as JH), are cost competitive, and April provides excellent customer service.
Fortunately, I was within the 10-day review period so was able to cancel the JH policy. I purchased a policy from April who provided exceptional customer service when I contacted them with the same questions regarding their Choice policy.
I highly recommend you check out policies offered by April vs. JH; April offers similar coverage (same underwriter as JH), are cost competitive, and April provides excellent customer service.
Brian H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are sorry to learn that you were displeased with your experience with one provider, but pleased to learn of your satisfaction with another.May 27,2016
The trip included a
cruise
AXA Assistance USA
Gold
Hard to really rate as we didn't have any reason to make a claim, that's what insurance is for, right? So I'd have to say we're pleased.
Paul S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 03,2016
The trip included a
cruise
tour
InsureandGo
Global Silver
Good plan that covered my needs. Fortunately no need to file a claim but money well spent for peace of mind.
Louise L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Did not file a claim as insurance was not needed. I am glad I purchased it as you never know when you might need it.
Barbara G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 29,2016