Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
WorldTrips
Atlas Journey Economy
Had my flight to Vietnam was cancelled due to weather. I wanted to go for the duration of my initial vacation so I contacted Insure my Trip and talked to a gentleman regarding my options. He informed me that since my trip was cancelled, if I moved it over by 2 days, any additional costs would be covered. Long story short, I submitted my claim and basically nothing was covered! I was out $2500. Think twice before using this insurance provider. I will never use this company again.
Mark H. would not
recommend this plan to a friend or relative.
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Angie
Thank you for your feedback. We are very sorry to hear about the inconvenience you have experienced. Please reach out should you wish to be contacted about your claim. Our team would be happy to discuss this further, offline.Jan 24,2024
WorldTrips
Atlas International
I had a heart attack in Costa Rica in May this year. While in the ER in San Jose CR I called the insurance company. I was interrogated instead of helping me while in pain ready to be operated on. I gave them Doctors info and Hospital info. I did not get the surgery they stabilized me to return back tothe USA. 4DAYS in tha CR Hospital. Bills added up I get home and no body called me I called them. Sent all pertinent information Then they Denied my claim. Reason Pre existing conditions.
I will never use a company that isn't in the USA. Also I am telling all my surfing groups that I travel with to NEVER USE YOUR COMPANY
I will never use a company that isn't in the USA. Also I am telling all my surfing groups that I travel with to NEVER USE YOUR COMPANY
Ray E. would not
recommend this plan to a friend or relative.
14 of
14 people found this review helpful
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Megan B.
Dear Valued Customer,
We thank you for your feedback. Please see the response provided by WorldTrips in regards to your review below:
"WorldTrips has reviewed the claims submitted by the insured. Based on our review of this file, the insured’s claims were appropriately reviewed and denied per the terms and conditions of the policy. If the insured would like to appeal this decision, an appeal maybe filed at https://service.worldtrips.com/."
Thank you.Sep 24,2021
WorldTrips
Atlas Journey Preferred
All insurance plans that go through CBP for claim processing are terrible. They take forever to process claims and its very difficult to follow up on. CBP is a bottleneck.
Eduardo G. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Sally
Thank you for your review. Please see the response from WorldTrips.
"CBP has reviewed the claims in question and has processed them per the terms and conditions of the policy. Please reach out to CBP for additional information payment details."Oct 13,2021
WorldTrips
Atlas International
This company is a joke, extremely likely a scam.
So, I bought insurance with this company. The first time ever. While traveling in Europe, I had a medical emergency, I went to ER for outpatient treatment. My doctor fees were under 1000 Euro.
I mean, any company can cover that? If they are not bankrupt right?
Well apparently worldtrips.com can not cover claims.
My claim was denied, on the basis of " We couldn't contact the service provider and we can't confirm that the client was there".
What? So, they reviewed my claim for one month? nobody ever messaged me? Not to ask for documents or more information, or not even to say the review process is finalized. Not one time anybody contacted me.
Then yesterday I logged in, to their awful website which is a mess.
I look around , and there it says, Claim closed.
Wow.
I mean, I've used other insurance companies before, for international travel. This one is the worst ever.
You want reliable travel insurance go with allianz, or with bupa. OR EVEN ! IMG.
Not this people at worldtrips.com
They don't pay out any claims.
By the way just read out the other reviews, all the 5 star reviews seem paid, or made by bots.
Go read the ones with one star, those are the real costumers.
Absolutely not recommended at all. They should advertise their insurance as " You're technically insured but, you're not. Because we won't pay out any claims"
So, I bought insurance with this company. The first time ever. While traveling in Europe, I had a medical emergency, I went to ER for outpatient treatment. My doctor fees were under 1000 Euro.
I mean, any company can cover that? If they are not bankrupt right?
Well apparently worldtrips.com can not cover claims.
My claim was denied, on the basis of " We couldn't contact the service provider and we can't confirm that the client was there".
What? So, they reviewed my claim for one month? nobody ever messaged me? Not to ask for documents or more information, or not even to say the review process is finalized. Not one time anybody contacted me.
Then yesterday I logged in, to their awful website which is a mess.
I look around , and there it says, Claim closed.
Wow.
I mean, I've used other insurance companies before, for international travel. This one is the worst ever.
You want reliable travel insurance go with allianz, or with bupa. OR EVEN ! IMG.
Not this people at worldtrips.com
They don't pay out any claims.
By the way just read out the other reviews, all the 5 star reviews seem paid, or made by bots.
Go read the ones with one star, those are the real costumers.
Absolutely not recommended at all. They should advertise their insurance as " You're technically insured but, you're not. Because we won't pay out any claims"
Steffen L. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Angie
We are sorry for your experience. Should you have additional documentation for your claims we are happy to review your file and are happy to discuss personally should you wish to be contacted. Safe travelsFeb 06,2024
The trip included a
cruise
tour
WorldTrips
Atlas International
Awful company. Totally a scam.
So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?
They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.
I've never dealt with a worse insurance company in my life.
Stay away from these scammers.
Not to even mention their awful website, FIX IT. Nothing works there.
So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?
They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.
I've never dealt with a worse insurance company in my life.
Stay away from these scammers.
Not to even mention their awful website, FIX IT. Nothing works there.
Steve P. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
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Angie
we are sorry for your experience. Should you have additional documentation to support your claims we are happy to review your file and are discuss personally should you wish to be contacted. Safe travels
Feb 12,2024
WorldTrips
Atlas International
Legal Loan Sharking operation. Nothing more..
Must be nice to be licensed to steal.
Must be nice to be licensed to steal.
Dennis M. would
recommend this plan to a friend or relative.
-
Sally
Thank you for your review. Please see the response from World Trips.
"Dennis: we are sorry to hear of the dissatisfaction with your travel policy. Please note that all terms and conditions of the policy are made available to you prior to your purchase. Additionally, the policy is provided to you with a 10 day free look period for you to make sure you are satisfied with your purchase selection. If you would like to reach out to us to discuss your specific concerns, please contact us at (800)605-2282 and we would be happy to discuss"Nov 03,2021
WorldTrips
Atlas America
Luckily I did not have to use it so that is why I haven't been able to rate it. I did call a couple of times and asked about which hospital in Austin we should go to if something were to happen and received no help or advice.
Esmelda T. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
WorldTrips
Atlas Journey Preferred
I would absolutely tell every person I know to avoid this company. It is a complete and total rip off. Cancel for any reason is complete BS.
Lora Li J. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
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Megan B.
Dear Valued Customer,
Thank you for your feedback. Please see the response from WorldTrips below:
"We’d like the chance to speak with you directly regarding your experience. The Trip Cancellation for Any Reason benefit requires that the trip be canceled 48 hours prior to the schedule departure date. That said, it’s possible that you may be eligible for reimbursement from canceling your trip if the reason for cancellation is a covered reason within the policy wording. Please reach out to us at 1-866-400-6090 for further conversation. Thanks."Dec 03,2021
WorldTrips
Atlas International
I have used my trip insurance numerous times and the first time I needed to use it they didn’t reimburse anything on the grounds that it didn’t insure us in our home country when we were visiting our home country and reside in Egypt and were only going home on vacation
Matias D. would not
recommend this plan to a friend or relative.
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, WorldTrips International, has issued the following response:
“Hello Matias. We appreciate you bringing this to our attention and for allowing us the opportunity to correct the issue. Our sincerest apologies for any inconvenience this may have caused you.”
Mar 11,2024
WorldTrips
Atlas Journey Premier
In short: The insurance company narrowly construed the language of the insurance policy to deny me coverage for my cancelled trip - even though I had to cancel my trip because Switzerland changed its policies and mandated a 10-day quarantine for all incoming travelers. Don't waste your money on this insurance company.
I planned a 2-week trip to Europe, with the first stop in Switzerland. I purchased this insurance policy specifically because it said that it covered instances when I would need to be "quarantined" because of changes in government policies. After I purchased this insurance policy, Switzerland announced that, due to the rise in Covid cases, all travelers arriving from the U.K. would need to quarantine for 10 days, regardless of vaccination status or having negative tests. I called the insurance company, told them I needed to cancel my trip because of this new mandatory quarantine policy, and asked if my insurance policy would provide coverage. The insurance company said no. The insurance company said that trip-cancellation coverage wouldn't apply because I wouldn't be required to quarantine before I left for the trip. Instead, I would be required to quarantine after my trip started (i.e., after I got on my departing flight). The insurance company further said that trip-interruption coverage would not apply because I would not be quarantining for an "unexpected event." Because I knew I would have to quarantine once I arrived in Switzerland, the event requiring me to quarantine was not "unexpected" and, therefore, I was not entitled to coverage.
Covid has created unprecedented circumstances where governments are making drastic policy changes on a moment's notice. I purchased this insurance policy to protect against that risk. But the insurance company still used hyper-technical logic to deny coverage.
I planned a 2-week trip to Europe, with the first stop in Switzerland. I purchased this insurance policy specifically because it said that it covered instances when I would need to be "quarantined" because of changes in government policies. After I purchased this insurance policy, Switzerland announced that, due to the rise in Covid cases, all travelers arriving from the U.K. would need to quarantine for 10 days, regardless of vaccination status or having negative tests. I called the insurance company, told them I needed to cancel my trip because of this new mandatory quarantine policy, and asked if my insurance policy would provide coverage. The insurance company said no. The insurance company said that trip-cancellation coverage wouldn't apply because I wouldn't be required to quarantine before I left for the trip. Instead, I would be required to quarantine after my trip started (i.e., after I got on my departing flight). The insurance company further said that trip-interruption coverage would not apply because I would not be quarantining for an "unexpected event." Because I knew I would have to quarantine once I arrived in Switzerland, the event requiring me to quarantine was not "unexpected" and, therefore, I was not entitled to coverage.
Covid has created unprecedented circumstances where governments are making drastic policy changes on a moment's notice. I purchased this insurance policy to protect against that risk. But the insurance company still used hyper-technical logic to deny coverage.
Jason C. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
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Sally
Thank you for your review. Please see the following response from World Trips.
'We are sorry to hear of the dissatisfaction with your travel policy. While we did not receive a formal claim from you, based on the review of your call to us, we can confirm that the Trip Cancellation and Trip Interruption benefits are not eligible based on a mandatory quarantining in your destination country upon arrival. If you would like to formally submit your claim and appeal this decision, you may do so by contacting Co-ordinated Benefit Plans at 1-866-400-6090 or by mailing your claim and appeal to Co-ordinated Benefit Plans, P.O. Box 26222, Tampa, FL 33623.'Jan 19,2022