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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited South Africa and taken a cruise rated our travel insurance plans
4.47 out of 5
77
ratings and reviews
98%
recommended
Write a Review How our reviews work
Sort by
Cruise
Filed claim
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
AXA Assistance USA Platinum
Ultimately, the plan covered what it was supposed to. It took three months of resubmitting documents repeatedly to finally get the claim solved. I would not go out of my way to insure with AXA as dealing with the claim process was not satisfying or timely. We are glad that in the end, they did cover the entire claim.
Richard K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
TruTravel Insurance Premier
Thankfully I did not have to file a claim,but I was confident that if I did there would not be any issues.Setting up the plan in the beginning was very well explained to me.
Phyllis A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
John Hancock Gold
Good value
Roy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
AXA Assistance USA Gold
Although I didn't use it. I was glad to have the security of it if needed.
Carol Anne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 28,2017
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
AIG Travel Travel Guard Gold
Luckily, it wasn’t needed!
Marjorie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
Global Alert! Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.

The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
John Hancock Gold
The process for filing the claim and settlement was very expeditious. The representative took the time to explain what I need to submit which was minimal.
Barbara W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
John Hancock Bronze
Because we didn't need it, it was perfect!!
mary d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
AXA Assistance USA Gold
I believe returning customers using the same plan and company should be given a discount.
Daniel C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. Due to insurance regulations we are not able to offer a discount for returning customers. We value your business and hope you will consider an AXA Travel Insurance policy for all your future travel needs.
    Feb 29,2016
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
AXA Assistance USA Gold
I had medical treatment during our trip. I informed AXA before we got home and received a claim form. I filled it out and sent documentation (not difficult) and within a week I was informed that my claim was approved and I would receive a check within 2 weeks. Great service!
Sandra S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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