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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Puerto Rico and tour rated our travel insurance plans
4.56 out of 5
108
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Select
I filed a claim for a non-refundable hotel reservation that I was unable to use due to the cancellation of my cruise by the cruise line. It was processed quickly and I received the refund within just a couple of weeks.
Linda N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I did not use the insurance but it comes highly recommended from travel industry.
Careen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was difficult for me to decipher what was covered and what was not.

The process to file a claim was not simple and seemed too complicted.

A proof of insurance card had to be printed out on paper instead of issued by mail on a durable card.
Eugene I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for providing your feedback.

    In order to fully review what is covered and what is not, it would be best to review the policy terms and conditions. When comparing quotes, you will note that some items appear in blue which are hyperlinks to more detailed information.

    All of our policies include the full insurance certificate, which explains all of the terms, conditions, and exclusions for that specific policy. We understand this document can be confusing at times, and our licensed insurance experts are always happy to explain any part of the insurance policy.

    Every claims situation is going to be different. Please keep in mind that if an emergency arises, contact your insurance company as soon as reasonably possible! Each policy includes a claims phone number and 24-hour assistance phone numbers for both inside and outside of the United States, ensuring that you can get in touch with your insurer at any time.

    One fact that cannot be stressed enough is to save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, as it can be incredibly difficult to get this paperwork once you have returned home. For filing a claim, nothing is more important than having accurate documentation for your loss.

    Although the process may appear daunting, you must follow a similar process with all providers if you wish to file a claim. However, you can plan for a possible claim prior to your departure by keeping a file of all transactions for your trip.
    Jun 04,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Was not able to get refunded because I had to purchase my insurance the same time I purchased my trip which was NOT clearly stated. Very disappointed with Nationwide and will NEVER recommend to anyone.
Rosa B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Although we regret that your claim to cancel your trip because you had to work was denied, your Nationwide Mutual Choice Cruise plan does explain that this Trip Cancellation benefit only reimburses you if your cancel for work reasons if this coverage was purchased within final payment for the Trip. Your documentation showed that payment for the Trip was on January 30th, 2019 and our records indicate that the policy was purchased after that date on February 25th, 2019. Regrettably, your claim does not qualify for reimbursement if you cancel for work reasons.
    Jun 04,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
always important to have ..
Annetta S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I have purchased travel insurance many times over the years, this is the first time I have had to file a claim. Arch Roam Right was very easy to use, quick to respond to I was reimbursed very quickly. I would definitely use the again.
Kathleen N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
HTH Worldwide Trip Protector Classic
We were happy to find insurance with good coverage at a good price. Fortunately we did not need to use it.
Lawrence O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I opted to get this plan because my traveling companion's mother is older and we just can't predict the future. If something had happened, I had the peace of mind to know (or think I know) that our trip was insured and we wouldn't lose the money paid for the trip. Since I didn't actually have to use the insurance, I can't say whether the coverage was good ...it appears to be and my parents have had to use it in the past and they were happy with the coverage. So, that's good enough for me ...if you knew my mom and their travel companions :) !
Stephanie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments since it also allows us the opportunity to advise your fellow travelers that they should review the definition of Traveling Companion before purchasing a policy. Your Travelex Travel Basic plan provides this definition:

    “ 'Family Member' means the Insured’s, or Traveling Companion’s
    • spouse, civil union partner or Domestic Partner,
    • Child,
    • siblings,
    • parents,
    • grandparent, step-grandparent, grandchild, or step-grandchild,
    • step-child, step-sibling, or step-parent,
    • step-aunt or step-uncle,
    • parent-in-law,
    • daughter-in-law or son-in-law,
    • brother-in-law or sister-in-law,
    • aunt or uncle,
    • niece or nephew,
    • legal guardian,
    • Caregiver,
    • foster Child, ward or legal ward;
    • spouse, civil union partner, or Domestic Partner of any of the above.
    • Family Member also includes these relations to the Insured’s or Traveling Companion’s, spouse, civil union partner or Domestic Partner."

    Please note that not all Comprehensive plans provide a definition that includes the family member of your traveling companion, so if you ever need assistance in the future, our team of licensed representatives are always happy to help. You can call us at 800-487-4722 with any questions regarding the policies, to obtain a quote, or even to purchase a policy over the phone.
    Feb 05,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I can't reiterate enough the peace of mind you get when traveling with insurance. The basic plan is enough coverage for my trip.
Evelyn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
My niece and nephew recommended insuremytrip.com, a plan they use when they go on vacations. We have been travel around the world, but never thought of additional insurance until this year. My mobility difficulties have increased, making it hard for me to get around without the use of a cane, and only walking very short distances. Our trip was made almost a year ago, and didn't want to cancel. So getting hotel, and cruise ship accommodations - rooms and use of a wheelchair, really did help. But was still concerned health wise, and recalling our luggage being delayed several days when we were in Austria, and in Paris, we felt it was beneficial to us to take out travel insurance. For a 2 week travel time frame, the cost was reasonable. When we signed up, the staff were very helpful. We definitely will use insuremytrip.com, as we continue to travel!!! Being safe and prepared is worth the cost.
Joan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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