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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The second claim, a doctor's visit, was totally documented and was approved, but it took me three months to get the check. It had apparently been lost in the mail, and was of course never cashed, but they wouldn't even put in a stop payment order until it was a month late, and then "with the holidays" it took over a month to cut the new check. I certainly do not recommend them.
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Zac
Thank you for your feedback on the policy. We are pleased to learn that AXA Assistance USA paid both claims. In the future, if you experience claim issues, please contact InsureMyTrip and request a Customer Advocate. Our Customer Advocates will contact the insurance provider on your behalf in an effort to expedite the claim process, and/or to help you construct an appeal. Please let us know if you have any questions or concerns. Our representatives are available 7 days a week by calling 800-487-4722.Mar 21,2016 -
Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We apologize for any difficulties you may have experienced in filing your claims. We appreciate your comments and continually use customer feedback to improve our products and services. We hope you will consider us again for future travel.Mar 22,2016