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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Mexico rated our travel insurance plans
4.65 out of 5
5,216
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
Nationwide Mutual Insurance Prime
Totally a rip off! I was told that I would not be covered if Mexico would shut down and I couldn't make my trip. I asked for my money back so I could purchase insurance with a company that would cover me and I was told No! I will never purchase anything with them again.
Michele J. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback.

    While you do have coverage if you are to contract Covid-19, any sort of government closures or shutdowns do require the Cancel For Any Reason protection. Cancel for Any Reason is a time sensitive benefit that must be purchased no later than 21 days from the first day you put any money down towards your trip. Additionally, the insurance policies are non-refundable after the policy review period. Your policy review period was 10 days following the purchase of the policy.

    If you have any further questions or concerns, please do not hesitate to contact our team of representatives by phone at 800-487-4722 or by email at [email protected]
    Sep 30,2021
Nationwide Mutual Insurance Essential
I was robbed in Mexico by the police and my flight was delayed. Since the police were the perpetrators, I did not get a police report. After opening a claim, Nationwide took a week to respond asking for receipts/information about the trip delay but no mention of the coverage for loss of personal effects. I emailed them back asking if an exception could be made regarding the requirement for a police report for theft. No response nearly a week later. Terrible and nonexistent customer service. I ended up having to file a claim under my renter's insurance policy with Travelers Insurance (they handled the situation quickly and efficiently). Very dissatisfied with Nationwide and won't be using them again.
David C. would not recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We are sorry to learn of the setbacks of your trip.

    Unfortunately, due to the on-going concerns pertaining to the pandemic, claims departments industry wide have been experiencing high call and email volume. This causes response time to be delayed longer than usual. However, we are glad to learn that your renter's insurance made you whole for your losses.

    From an educational standpoint, it is important to point out that it is a Travel Insurance Industry standard to require baggage loss claims be substantiated by proper documentation. Additionally, the baggage loss coverage on your policy was secondary coverage, meaning that the claim would be paid after any other primary collectible. This may help explain why your renter's insurance was able to act swiftly in paying out your claim.

    We have been in contact with the claims department regarding your concerns and they have notified us that they are still awaiting your claims form. If you would like to continue this process please call them at 888-490-7606.
    Nov 18,2021
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Our flight was cancelled for mechanical issues but the policy only covers 24 hour weather delay and strikes. Typical ridiculous fine print. I buy insurance to cover things beyond my control. Mechanical issues are a common reason for flight delay/cancelation that are beyond my control. To sell a policy that does not cover mechanical issues is simply a scam. I want my money back you con artists!
george j. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Seven Corners Roundtrip
My wife and I and another couple recently travel to Mexico for an eight day Kayak trip on the Sea of Cortez. The company that provided the tour recommended that we invest in trip insurance. We chose Seven Corners Trip Insurance and the other couple went with a different Insurance company, but with identical coverage. The trip was cut short due to severe wind conditions. Both couples filed claims that were identical. My wife and I were turned down by Seven Corners while the other couple received $700.00 in compensation.
Richard C. would not recommend this plan to a friend or relative.
29 of 29 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Ryan
    IMT
    Photo
    We contacted insurance company about this claim. It was explained to us that this particular situation was not covered anywhere in this policy. That is why it was denied.
    Jul 20,2011
  • Allen
    Photo
    It would be nice to know which policy the other couple had purchased. (The couple that DID get their claim approved.)
    Jan 23,2012
The trip included a
cruise
WorldTrips Atlas Journey Economy
I purchased insurance with this company and a few months later i had to cancel my trip due to a new job. I turned in all my documents and had copies to find out 3 months later that they claim they didn’t receive! I resent the documents to wait 2 more months to be told that I was eligible for a refund! Then to top it off you will only talk to a foreigner… NO Americans!! The representative that I spoke to was also rude!! I wouldn’t recommend buying insurance from this company because they will NOT give you your money back!!
Taquella H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot International Lite
I purchased your insurance only to find out that I got sick on the last day of the cruise and since I was on USA waters, they wouldn't cover my missed flight due to illness. I have proof from the doctor I needed to see in Los Angeles, he advised me not to fly until I was better, Jetblue wouldn't adhere to me being sick and change my fight to another day.
Valeri C. would not recommend this plan to a friend or relative.
20 of 21 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Ryan
    IMT
    Photo
    This is a travel medical plan. It does not cover the cost for canceled flights.
    Jul 21,2011
WorldTrips Atlas Journey Preferred
All insurance plans that go through CBP for claim processing are terrible. They take forever to process claims and its very difficult to follow up on. CBP is a bottleneck.
Eduardo G. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the response from WorldTrips.

    "CBP has reviewed the claims in question and has processed them per the terms and conditions of the policy. Please reach out to CBP for additional information payment details."
    Oct 13,2021
WorldTrips Atlas International
I clearly did not read the details carefully. This plan was really a health and medical plan, not a comprehensive one. I experienced a trip delay related to a missed connection and customer service was very unhelpful. First rep told me it was only applicable in case of disaster, such as fire. Second rep asked for all kinds of documentation I couldn’t figure out how to get. This is the first bad experience I have had with an InsureMyTrip purchase
Elizabeth S. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for your review. Tokio Marine HCC also offers comprehensive policies that provide trip protection benefits such as travel delay. Please contact 800-487-4722 where a licensed representative would be happy to help you find the perfect policy to suit your needs for future travels.
    Apr 27,2020
The trip included a
tour
WorldTrips Atlas International
Too long answers! Didn't help with my problems!!!
Dmitrii B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Not Satisfied!!! I am thankful I did not need to file a claim because I was unable to contact the company about a question prior to my trip. It says a lot if a company limits your ability to contact them. I will know in the future to contact customer service prior to purchasing insurance.
Tammi W. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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