Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
AIG Travel
Travel Guard Gold
The customer service was wonderful and helped me get the exact policy we needed. The plan gave us peace of mind given a precarious family situation.
Karen T. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I didn't need to file a claim (luckily), but I assume any claim would be met with the same attention with help as needed.
Malcolm N. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Have used InsureMyTrip three times now and am very satisfied with their service. Would definitely use them again.
Arthur G. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I can only say that I am satisfied.
LIS K. would
recommend this plan to a friend or relative.
International Medical Group
Patriot International Lite
Never used it, but did injure my knee and was unable to contact them on their 24 hour/Emergency Assistance Line. We tried a couple of times; we connected but the phone just rang and rang. It was about 6:30AM EST when we tried to call. Luckily we were staying in an AirBnB apartment and our host was able to direct us to a hospital ER room. We had to cancel our trip and make new flight arrangements home. I am following up with care here in the States, but if it would have been more serious, I am not very happy that we could not get any response. So not sure what we paid for. We have bought medical insurance through this website for over 12 years- typically 3 times a year. Never needed it, but not sure we will use it again since it seems we are paying for nothing.
James C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Seven Corners
Liaison Travel Basic
Easy to apply for online.
PAUL M. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
The price was right for the coverage we required.
Steven O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
This plan did not require processing the claim through our personal health insurance; thus, we submitted our request for reimbursement of medical expenses incurred on our trip directly to Travelex. Our claim was approved and we eventually received our refund.
During the month that transpired from when I mailed the claim to receipt of a check, I called twice to track status of the claim. I called a week after mailing the paperwork to confirm that it had been received. The claims representative told me that processing would take 3 weeks. I called again at the 3 week mark and was told that a decision would be made by the end of the week. I told the claims representative that I was shopping for travel insurance for two international trips that we plan to make next year and that I was hesitant to use Travelex again due to the extended processing time for claims. Her response was "you can do what you want, but claims processing takes 3 weeks." I was quite taken aback at this response, I have worked in Customer Service and I would never put off a customer as she did.
I might use Travelex again if the price is right and the coverage is appropriate for our needs. I will have to prepare myself, however, for less that professional service from the claims department representatives if need arises to contact them.
During the month that transpired from when I mailed the claim to receipt of a check, I called twice to track status of the claim. I called a week after mailing the paperwork to confirm that it had been received. The claims representative told me that processing would take 3 weeks. I called again at the 3 week mark and was told that a decision would be made by the end of the week. I told the claims representative that I was shopping for travel insurance for two international trips that we plan to make next year and that I was hesitant to use Travelex again due to the extended processing time for claims. Her response was "you can do what you want, but claims processing takes 3 weeks." I was quite taken aback at this response, I have worked in Customer Service and I would never put off a customer as she did.
I might use Travelex again if the price is right and the coverage is appropriate for our needs. I will have to prepare myself, however, for less that professional service from the claims department representatives if need arises to contact them.
John B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. One of the great benefits of purchasing a Travelex product is that they offer primary coverage. Primary coverage means that the travel insurance provider will reimburse without requiring the involvement of primary collectible insurance. We are sorry to learn that you were dissatisfied with the customer service you received from the claims department and length of time it took to process the claim. Generally, travel insurance claims can take up to 4 weeks to complete. However, for customers who feel like the claims process is taking an usually long time, InsureMyTrip can assign a customer advocate to attempt to expedite the claim. Our representatives are available 7 days a week by calling 800-487-4722.Dec 09,2014
The trip included a
tour
Travelex
Flight Insure Plus
InsureMyTrip has been my 'go to' online site for insuring my many trips the past couple of years. I especially appreciate the 'coverage/cost' comparisons that the web site offers. No hassle, no phone calls, just your own examination of what you want/need to purchase with your budget in mind.
Linda R. would
recommend this plan to a friend or relative.
Global Underwriters
Diplomat International
Just need medical insurance and lost bag coverage for overseas. I use InsureMyTrip every time!
Nicole W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
James it was a pleasure speaking with you on the phone today. I can assure you I will look into this further for you. IMG currently has several redundant backup systems in place. Per our phone conversation, I will be getting back in touch with you shortly. I apologize again for your inconvenience. IMG truly wants to be with you every step of the way, while you are traveling abroad.
Kindest regards,
International Medical Group®, Inc.