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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
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Generali Global Assistance
Standard
I recently returned from overseas where I had a ski accident and emergency surgery/hospitalization. We reached out to our travel insurer Generali which ultimately worked out but not without some stress along the way. It took a very long time to work out the travel arrangements home, where we needed to be upgraded to business class so I could travel the 8 1/2 hours home more comfortably. We were traveling with a family of 4 and needed to retain our existing flights from the same airport or something comparable so we could travel home together. I'll spare the details here but there were bumps along the road getting this taken care of effectively. The associate we worked was very responsive and as helpful as he could be but it appeared that the back office with whom he had to deal was less than efficient in taking care of the details, or didn't understand what was required. Happy to share details if customer service wants to call me.
Once arriving to our home airport there was supposed to be a medical transport vehicle meeting us so again I could travel to my residence in a manner where I could extend my leg which was in a brace and recently operated on., It took a long time to find our driver at the airport and once we did he did not arrive with a suitable means of transportation. The car awaiting us was a Cadillac Escalade which had bucket seats throughout and had a step required to get into the car. I had to be lifted by my family and the driver to even get into the car and the ride home was excruciating. I could not extend my leg comfortably and traveled the two hours to our apartment in extreme pain. Granted it was rush hour so the ride was longer than usual, but the driver took a very long and arduous route that could have been avoided.
Once home the claims were filed and everything was taken care of quickly and efficiently. I have no issue with the claims process, but the service while away and upon arriving home left something to be desired.
Once arriving to our home airport there was supposed to be a medical transport vehicle meeting us so again I could travel to my residence in a manner where I could extend my leg which was in a brace and recently operated on., It took a long time to find our driver at the airport and once we did he did not arrive with a suitable means of transportation. The car awaiting us was a Cadillac Escalade which had bucket seats throughout and had a step required to get into the car. I had to be lifted by my family and the driver to even get into the car and the ride home was excruciating. I could not extend my leg comfortably and traveled the two hours to our apartment in extreme pain. Granted it was rush hour so the ride was longer than usual, but the driver took a very long and arduous route that could have been avoided.
Once home the claims were filed and everything was taken care of quickly and efficiently. I have no issue with the claims process, but the service while away and upon arriving home left something to be desired.
Joseph G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured SE
I am thankful that I did not need to use this insurance. However, it gave me much comfort to know that should I fall ill or have and accident while overseas that I would be more than sufficiently covered.
Linda W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Silver
The cost of the plan was more reasonable than the other plan we'd used in the past. Fortunately, we had no occasion to use the coverage, but the purpose of insurance is peace of mind, and that's what we felt we had!
Sharon P. would
recommend this plan to a friend or relative.
The trip included a
tour
GeoBlue
Voyager Choice
I am not sure if I would recommend or not.. Seemed like a good plan but since we didn't have to use, wouldn't know. The insuremyTrip folks that we interacted with when purchasing the policy were armed with plenty of information and it was clear and concise.. Made purchasing a whiz
Richard B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Plus
Since I never had to make a claim (thank goodness), I can't speak to the level of customer service, but the plan was well priced, easy to buy, and included everything I needed.
Sara B. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
Best of all, we didn't have to use the plan while in Paris: no sprained ankles, broken bones, bumped heads, cut fingers, or heart attacks!
Peter S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Really can’t review honestly as we did not have to use it. We thought it was a great plan and hope it would have providdd the coverage it promised if we had to use it.
Ricki K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Overall best for the price
Rhoda R. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
It is always comforting to know that you have the coverage you need. It is even better when you do not have to file a claim.
David B. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold-Visa
Very customer-friendly service. Count me in on all my trips henceforth too. Highly recommended.
Millicent O. would
recommend this plan to a friend or relative.
Regards,
The RoamRight Team