Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
GoReady Insurance
Choice
First the good: The coverage was reasonably priced; the Company paid the Doctor and the Hospital for the emergency surgery and hospital recovery treatment; the Company refunded the million peso up front deposit that I had to make when were were evacuated to the hospital; and the Company got us air tickets to get home because the tour had moved on when the Dr released my wife to travel.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
Bruce D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Carol
Thank you very much for this review. April Travel Protection, as well as our other companies, always appreciate your comments. It is especially useful to April since you took the time to list the pros and cons of the experience, while pointing out that April was there when you needed them.Mar 17,2017
The trip included a
cruise
AXA Assistance USA
Gold
Have insured three vacations through your website. Have never had to use any of the coverage but, peace of mind knowing it is available is the objective.
Donny G. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Mar 13,2017
The trip included a
cruise
tour
On Call International
Annual
Other frequent travelers were impressed with the flexibility of the account
Howard F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
I did not have to lie a claim, but felt secure knowing I had assistants if needed.
Linda P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Fortunately our trip went off without a hitch, thank you for the peace of mind
Joel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
I have often purchased travel insurance for the peace of mind it brings. The last time, I did have to file a medical claim. I got sick while on a cruise and needed treatment that totaled about $1,000. When I got home, I filed a claim with all the proper documentation and the claim was handled promptly. Couldn't be happier. Just purchased the same plan for an upcoming trip and will purchase another for our trip next spring.
MIchael O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 27,2016
The trip included a
cruise
tour
InsureandGo
Global Gold
Lucky for me I really didn't need to use the insurance; was stranded in the Atlanta airport due to bad weather; called the 800 number and was connected to a voice message telling me to call back between 8 AM and 10 PM, it was 11PM at the time; not very helpful; good thing it wasn't a "real" emergency.
Marie B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you encountered inclement weather on your trip. InsureandGo Customer Service/Sales Department is open Monday - Friday from 9 am - 6 pm EST and their Claims Department is open Monday - Friday from 9 am - 5 pm EST. InsureandGo also offers 24/7 emergency travel assistance which can be reached at:
888-568-5153 (toll free within the U.S.A.)
305-913-1867 (call collect outside of the U.S.A.)
Email: [email protected]
We would be happy to review with you the potential benefits on your policy resulting from inclement weather. Please call us at 800-487-4722.Jul 07,2016
The trip included a
cruise
Global Underwriters
Diplomat International
Fortunately we did not have to use the plan, but it provided peace of mind during our trip. Will likely use the same company for future international travel.
Susan S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Fortunately we experienced no travel problems so are unable to comment on the claim process. We did find the overall purchase experience painless and would use Travelex in the future if we find ourselves in need of travel insurance.
Lizabeth S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Here is the thing. Without having a claim, there is no way to know how good or bad this, or any other, policy is. This one was about half the cost of others and AXA is a reputable company. The only negative was that the medical evacuation coverage was $250,000 vs $500,000 on others. This may not seem like much of an issue, but when my mom needed a 10 minute medical helicopter transfer, the bill was $30,000, so you can imagine what a medical plane from South America would be. I bought this policy and enrolled in a service called MedJet Assist. The cost of both was still $1500 less than the alternative.
Gabriel R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Our Platinum plan offers up to a 500,000 USD benefit for Emergency Medical Evacuation as well as other additional benefits vs. 250,000 USD for the Gold plan as you mentioned. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
We look forward to providing travel protection for all of your future endeavors!Mar 10,2016