Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
Fortunately I have had no accident or medical issue during the policy period thus cannot rate the plan as to claim processes.
Marcel K. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
It's a bit hard to review a plan that did not have to be used though I'm glad it didn't have to be. But I felt I got good coverage for the price I paid.
Billie A. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
The claim filing process was arduous and a lot of time was wasted. My husband's crown broke during our tour and we went to a dentist, requiring a detour from our main trip plus dental fees. I didn't notice that the plan only covers natural teeth, not crowns. We called the insurance company to get the claim started. They should have been able to tell us right then that it wasn't a covered incident. Instead we went through several months of filing forms and more forms and more forms to finally get an answer. This was a huge waste of time and shouldn't have happened. Yes, I should have read the policy more carefully, but they could have informed us right away and saved everyone a lot of trouble. The other thing that happened is that the claim kept getting stuck in limbo. I would have to call and ask about it before they told me that another form was needed.
Ellen W. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
The coverage on this policy meets my expectations. I have insured with IMG on several occasions through InsureMyTrip. Fortunately, I have not had to file a claim or use the insurance coverage so I cannot provide an assessment of my satisfaction.
Karen S. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Unfortunately, I had to go to a hospital emergency room because of a lingering illness while traveling in Australia. After returning home, I called I Travel Insured to report the claim and get the claims process started. Their claim process was straightforward and easy, especially because I had all the needed documentation from the hospital and doctor and proof of payment. The claim was paid in less than 4 weeks after submission. In addition, a couple of items that were not paid were clearly explained to me in a letter that I received a week before I received the check. The reasons for denial were fair and seemed to comply with the policy. But the majority of the medical claim was paid with no additional follow up needed. I was and am extremely happy with their service. Through the years, I have had to file two other medical claims with different travel insurers. One was for myself and the other for my husband. By far, I Travel Insured's claims process, communication and prompt payment was heads above the other two companies. I highly recommend using this insurance and have just purchased another insurance policy with them for an upcoming trip.
Maureen D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
WorldTrips
Atlas Expedition
My claim was fairly processed and it took 2.5 months to receive the settlement, which I thought was reasonable. The people I spoke with were helpful and they reached out to me via phone to let me know the additional information I had to provide. I was a little disappointed in the way they determined the trip interruption days and felt that I should have received a bit more per day because I had traveled a day before the trip actually began and they calculated that day into the daily amount of the trip cost. I think that I didn't explain that clearly enough for the person who settled the claim.
It was a bit difficult to communicate with them because the person I was working with was never available when I called and emails to their email address aren't answered very promptly.
Other than that I felt that I had received good service and would not hesitate to buy insurance with this company again.
It was a bit difficult to communicate with them because the person I was working with was never available when I called and emails to their email address aren't answered very promptly.
Other than that I felt that I had received good service and would not hesitate to buy insurance with this company again.
Lynda T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Although we didn't need to file a claim, it gave us peace of mind to know we were covered in the event of some emergency. We primarily bought this policy because of ill relatives that might have caused us to need to return home before the end of the trip.
Patricia B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
When we filed a plan for trip interruption, they did eventually pay but their communication was terrible (basically none) and it took longer than promised. The payout was less than half of what we claimed based on how they classified it so it wasn't overall a great experience. You can't say it was clearly wrong but it wasn't a very satisfying handling of the claim.
Steven S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Apr 23,2019
The trip included a
tour
John Hancock
Bronze
Will use again, very easy to navigate the website and choose a plan.
Kathryn G. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Definitely recommend for ease of choosing a plan and great communication - would use again!
Cary B. would
recommend this plan to a friend or relative.
Per your certificate:
"Benefits will include up to 750USD expenses for emergency dental treatment due to Injury to natural teeth."
A claim can never be pre-determined before documentation is submitted. However, we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. We look forward to assisting you in the future.