Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
According to them the only thing that's covered is if you drop dead or immediate family member drops dead for trip interruption. My trip was interrupted to unforeseen medical emergency that prolonged my trip for me and had to stay in Mexico to released by doctor. When I call them the guide me they basically said too bad so sad. On a recorded line supposedly. So don't get fooled by what you read that they cover cuz they don't it's a scam . Do your homework before you purchase.
LEONARDO S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Apr 01,2024
IMT
Travel Accident Plan
A trip begins when you leave your home. I was very disappointed to learn I was not covered during all phases of the trip, including all air travel whether in my home country or not. I would not purchase again unless commercial transportation inside my home country, USA, was included.
Daniel N. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your comments pointing out that the IMT Travel Accident Plan was not written to provide flight accidental death coverage while the traveler is within United States airspace. The plan states that "Coverage will begin at 12:00 A.M. Eastern Standard Time on the latest of the following: 1) The date the Company receives a completed application or enrollment form; or 2) The moment Plan Participant exits their Home Country airspace; or 3) The Date the Company approves the Application; or 4) The Date requested by the Plan Participant.
Coverage will end at 11:59 P.M. Eastern Standard Time on the earliest of the following: 1) The date Plan Participant is no longer in an Eligible Class; or 2) The date the Plan Participant returns to his or her Home Country unless otherwise covered under the Plan Document; or; 3) The expiration of 365 days from the Effective Date of Coverage; or 4) The date shown on the Schedule of Insurance issued by the Company."
We do offer plans covering Flight Accidental Death and Dismember (AD&D) within and outside United States airspace on our website. This coverage may also be available for an additional premium under some of our Comprehensive Coverage Plans.
If you wish assistance in purchasing a plan, please call Customer Care weekdays 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM ET.Dec 27,2017
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Its been a month since I submitted my claim, no response by email and no call back when I entered the virtual que.I realize they are busy currently, but some kind of response to any of my email and submissions over 30 days seems reasonable.
Update:
after 2 months, I did get an email asking for proof of the refunds I was able to get on my own of the total trip cost. I submitted that the same day.
after 5 months, the insurance company somehow got my airline tickets refunded by the airline which was nice since they were supposedly non refundable. They never communicated with me about it, just got the credit from the airline.
After 6 months, I still have a small deposit I had claimed and should be paid but I've heard no communication from the insurance company despite repeated attempts on my part for contact.
Additional update: their web site had changed several times and I finally found an update on my case there which shows the claim was "closed" 2 months ago. With no communication to me nor any response to the multiple emails I have been sending in the meantime.
I will certainly NOT recommend this company.
Final update: with the assistance of insure my trip, I finally got my claim paid. The lack of communication from the insurance company made for a very frustrating and time consuming process. I'm very pleased that Insure my trip stepped-up and helped me.
Update:
after 2 months, I did get an email asking for proof of the refunds I was able to get on my own of the total trip cost. I submitted that the same day.
after 5 months, the insurance company somehow got my airline tickets refunded by the airline which was nice since they were supposedly non refundable. They never communicated with me about it, just got the credit from the airline.
After 6 months, I still have a small deposit I had claimed and should be paid but I've heard no communication from the insurance company despite repeated attempts on my part for contact.
Additional update: their web site had changed several times and I finally found an update on my case there which shows the claim was "closed" 2 months ago. With no communication to me nor any response to the multiple emails I have been sending in the meantime.
I will certainly NOT recommend this company.
Final update: with the assistance of insure my trip, I finally got my claim paid. The lack of communication from the insurance company made for a very frustrating and time consuming process. I'm very pleased that Insure my trip stepped-up and helped me.
Erica P. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
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Megan
Thank you for your feedback!
Please see the response from C&F Travel Insured regarding your review:
"We thank you for your feedback and apologize for any frustrations you’ve experienced. Call volumes hare very high at this time, but our relationship with our customers is very important to us. We appreciate your patience."Dec 01,2020
C&F Travel Insured International
Worldwide Trip Protector
we booked our travel in May 2019 On June 3, 2019 we purchased insurance. In 1st week of Sept 2019 I received an email that my flight is cancelled by AeroMexico. So I had to go ahead and book my flights again which cost me around $1,500.00 more than the original purchase. I contacted the insurance co they asked me to send them all the proof which I did. for 2 weeks I did not receive any correspondence from the insurance co so I decided to contact them to find out about the status of my claim. The lady that I spoke to told me that this kind of flight cancellations are not covered under their policy. moreover the insurance that I purchased is not refundable plus even though we are flying on the same dates to the same destination the insurance that we paid for does not cover us any more.
alla n. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Michelle A
Thank you for your review. C&F Travel Insured confirmed you would in fact be able to add the additional cost of the new flights to the plan in the event that you had to cancel/interrupt in the future. After taking a look into your claim, it shows that your plan is still in effect. Please reach out to us at 1-800-243-3174 and we would be happy to help!Oct 09,2019
Trawick International
Safe Travels Voyager
I started filling a claim and,
The process for filling a claim if downright horrific. They make it SO hard that I ended up not finishing it.
I have two more trips booked and had purchased another policy for my upcoming trip. Needless to say, I canceled it .
The process for filling a claim if downright horrific. They make it SO hard that I ended up not finishing it.
I have two more trips booked and had purchased another policy for my upcoming trip. Needless to say, I canceled it .
steven l. would not
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Trawick International, has issued the following response:
“Thank you for your feedback. We strive to make the claims process as seamless as possible. Our team has been in contact and we hope that it helps with your claims experience. If you have any other questions please feel free to contact us again.”
Nov 02,2021
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
I contacted a representative because I had a concern that could have bound me over in Mexico for a couple more days. I learned that hotel accommodations were not covered by the policy, although it stated they were when I purchased the coverage. I will not be using BHT again, due to this false advertisement.
Raquel N. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Kaylie
Thank you for your feedback. Berkshire Hathaway has provide the following response:
After reviewing this a little further, depending on the reason for staying a few extra days, some lodging expenses may have coverage. I cannot guarantee but the language in the plan states:
If Your Trip is delayed at least 5 consecutive hours from the original departure time and prevents You from reaching Your intended Destination the Company will reimburse you for only one delay per Insured, per Trip, up to the Maximum Limit shown in the Schedule. The Trip Delay benefit will cover Reasonable Additional Expenses until travel becomes possible to the originally scheduled Destination, as a result of a cancellation or delay Your Trip for one of the following Unforeseen events:
(a) Common Carrier delay;
(b) You or a Traveling Companion have lost or had stolen, your passports, travel documents, or money;
(c) reasons listed under Trip Cancellation and Interruption.Jun 30,2021
AIG Travel
Travel Guard® Preferred
The festival organizers canceled the event. We were told by Peggy that we could suspend our coverage until the new event in 2024. A representative of AIG responded to my request with a "No" that's not possible. I feel ripped off by AIG in addition to the people at Music Fest Events.
Michael D. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
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Angie
I’m sorry to hear about your recent trip cancellation. While we cannot suspend your coverage indefinitely, you may qualify for a policy modification. In order to make a change to the travel dates listed on your policy, you must submit a formal policy modification request before the scheduled return date on your policy. The new travel dates cannot be more than one year beyond the original travel dates. Your new premium will be calculated based on the details of your rebooked trip. If the new premium is greater than your original premium, there will be additional premium charged. If the new premium is less than your original premium, no amount of the original premium will be refunded. Please note that once you modify your policy, you will not be able to file a claim against the original policy or trip. To modify your insurance policy, please click here.”
Oct 17,2023
The trip included a
tour
TravelSafe
Classic
I almost always purchase trip insurance and have done so for over 20 yrs. Fortunately, I have only had to file about 4 claims over many years, with the prior 3 reviewed and paid quickly. This was my first experience with this company ("Trip Mate" was the claims administrator for this company) 1st, reply to my claim took much longer than my other claim experiences. The company requested more documentation during the process, which I provided, then was ultimately denied. I challenged the claim (again, after a long wait) and still payment was denied. The claim was a medical expense, and being an ethical doctor in the medical field knowing what care was required, I was able to keep claim amount to a minimum. ALL REQUESTED documentation was provided, but company decided to "interpret" plan provisions in their favor. Not enough of an amount to bother with anything legal, just disappointing ... Will pay a little more next time and go with a larger company.
Jeanne S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for using InsureMyTrip for your travel insurance needs. We appreciate your feedback on the policy. We hope that fellow travelers find this review helpful.
The TravelSafe Classic plan covers up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses, which first occur during the insured trip. Only covered expenses incurred during the trip will be reimbursed. Expenses incurred after the trip are not covered. Please note that this is travel insurance industry standard.
Please call us at 800-487-4722 if you have any questions about the TravelSafe Classic plan, emergency medical coverage, or any travel insurance products on our website.Nov 07,2016
Arch RoamRight
Preferred
Quite dissatisfied with the overall experience with RoamRight. My trip to Cabo San Lucas was canceled due to Huricane Ordile in September 2014. I immediately contacted RoamRight for assistance. They were extremely inefficient and very poor with follow through on my claim. The claim was processed incorrectly the first time (which took just over 3 weeks; 4.5 weeks to receive the initial reimbursement). When I followed up with our claims adjuster (Chris Edwards) for clarification he said he would need to re-open our claim and investigate further. As an additional three weeks has passed, I followed up again and have received no update at all. The whole experience has been beyond frustrating and RoamRight has been less than helpful. Although I feel that traveler's insurance is necessary I would not recommend Insuremytrip or RoamRight for your insurance needs.
John J. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
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Zac
Thank you for your feedback on the policy. The following is a statement from RoamRight in regards to your claim:
Mr. Jeffreys,
We are sorry to hear you are dissatisfied with our services. When you asked us to review your initial claim, we needed additional documentation to clarify the situation and make an adjusted decision. Your new claim was processed and closed almost two weeks ago, and you should have received payment via US postal service by now. If you have any questions, please contact us at 855-762-6252 or [email protected].
Thank you,
The RoamRight TeamNov 21,2014
The trip included a
tour
Generali Global Assistance
Premium
My claim was denied because the doctor I saw was not considered a doctor according to them. Even though the dr I saw is licensed in my state.
Michael R. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Zac
Thank you for yuor feedback on he policy. Please see the below response from CSA Travel Protection:
"We’re sorry about the circumstances surrounding your claim. Unfortunately a chiropractor is not a licensed physician as defined in our Description of Coverage. We strongly recommend reviewing a sample description of coverage/insurance policy that should be made available at the time of booking. Please contact our customer care team at 1 (800) 348-9505 so we may further discuss these details. Thank you."Jun 02,2016