Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
GeoBlue
Voyager Essential
Do Not Buy this! It was a waste of my money. It should never be listed as an acceptable/authorized insurance to meet the requirements to obtain Costa Rican QR code for entry. Better go buy the “approved” policy so you don’t get the giant headache I got frantically trying to buy the right insurance at the airport!
Dennis A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Global Alert!
Preferred Plus
I cancelled my trip the morning before my flight and Global Alert would not refund my money even though I provided proof of cancellation and did not file any claims. I would not use this company again for any future trips that I have planned.
David B. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Debra
IMT
Unfortunately you must cancel your trip before the departure date on your policy and show proof of no claims and no penalties to be able to use this policy for another trip. If you had canceled within the 10 day free look you would've received your monies back less the administration fee.Sep 04,2012
Global Alert!
Preferred
Very dissatisfied with the customerservice of the plan and how they were handling my case. They asked in addition to the claim package to sign additional forms, then they started to send letters asking for more redundant information. Getting in-line to talk to representative on the phone takes 10 mi, there is no shortcut if you call second time. They called my travel agent 3 times. I needed to call insurance agency at least 6 times. I filed a claim 3 months ago and I still didn't get my money, although I provided legitimate medical information. I will not recommend this plan to anyone.
Bezalel U. would not
recommend this plan to a friend or relative.
20 of
20 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
Had to cancel for medical reasons months in advance and notified hem with two MD documentations & all paperwork immediately in Jan and have finally received two checks just now (after fighting with the help of Insure My trip customer assistants to get as much of my money due (still short $75 they say they do not have to pay). They don't contact you back, they don't follow through and after hours of holding on the phone, they hang up on you and don't call back or finally get a person and they receipt script words to your questions that are the same for everything and don't answer anything you are answering. They didn't approve all charges and then gave me a little of that extra money owed and said that was it. Terrible and lie to me and treated me terrible! Did not follow their contract. Travel multiple vacations ayear and always have insurance and anytime I have gottn sick while on vacation and had medical expenses, had to cancel or anything, it was paid immediately and with no issues from other companies. DO NO USE THEM!!!! THEY DISERVE TO BE SUED AND PUT IN THEIR PLACE WHICH IS NOT ALOWWD TO DO BUSINESS ANYOE AND PAY FOR INTEREST AND SUFFERING OF ALL THE PEOPLE THEY DID NOT DO WHAT THEY WERE SUPPOSE TO OR DO IT IN A TIMELY MANNER.
Faye K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Insure My Trip has been absolutely no help in getting my issue resolved (cancelled trip and refund request) and Generali Global Assistance has proven to be more intuned with keeping my money than helping to resolve my issues during the Pandemic. My wife and I cancelled the cruise to Aruba back in August and informed Insure My Trip. I was told that I had to go thru Generali Global Assistance to get a resolution. After multiple non returned calls to them I have given up ever getting a resolution. I will say that Insure My Trip was NOT very helpful and I will never get another Generali Global policy.
David D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We are sorry to learn that you were unable to take your trip. We have contacted Generali on your behalf and they have provided the below response to your review.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. Unfortunately, we were unable to locate your claim based on the information provided. Please reach out to us at (800) 348-9505 or via email at [email protected] as we'd like to be able to review your claim with you. We hope to hear from you soon."Dec 23,2021
Generali Global Assistance
Vacation Rental Damage Plan
I had to cancel my trip the morning we were set to depart due to COVID. I was unable to cancel my insurance coverage despite never taking the trip because you don't allow same day cancellations. This is stupid because check in time for our stay was 4pm. You assumed NO risk but kept all my money. Thanks for nothing.
Marc P. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Problem calling General Global Assistance
RENATO L. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:
"Hello Renato. Thank you for your feedback. We apologize that you had a difficult time reaching us via phone. You can try to contact us via phone at 800-348-9505 or via email [email protected], and one of our dedicated customer service team members will be happy to assist you."
Jan 04,2023
GeoBlue
Voyager Choice
I did have an accident and called them. Feel the plan I purchased was definitely worthless. They were not at all helpful either. I am in the medical field and understand insurance and should have realized how they wrote the policy to not include anything.
Jeanette C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Zac
Thank you for your feedback on the policy. GeoBlue has authored the following response:
"Thank you for your feedback. Your comments launched an internal investigation into your case and we were able to pull the communications you had with our 24/7 Assistance team. We understand the benefits you inquired about are not covered under the policy you purchased. We encourage customers to read the complete policy descriptions before purchasing a plan to ensure they are getting the plan that best suits their needs. We regret we were not able to serve you better on this trip."Oct 06,2016
The trip included a
tour
Generali Global Assistance
Standard
Generali is a complete racket. I have been tying for weeks to follow up on a claim and all they do is give me the run-around. Obviously they don't want to pay out the claim so they are ignoring me and hoping I'll give up. What a bunch of crooks. Will never use Insuremytrip or Generali again.
Kenneth B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Kaylie
Thank you for your feedback. Generali has provided the following response:
"Thank you for your feedback. At Generali Global Assistance, we pride ourselves on providing the support that is crucial for happy and safe travel, backed by Generali, one of the largest insurance companies in the world. We’re sorry to hear about the circumstances surrounding your experience and for not meeting your expectations. We take customer service and the claims review process very seriously. We have requested to have one of our dedicated customer service team members reach out to you to offer further assistance with your case. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]."Mar 23,2023
Generali Global Assistance
Preferred
Came down with covid and also a secondary infection.
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
Terence B. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
"Thank you for your review. Our single trip travel medical plans do not provide coverage for lodging costs, therefore, do not meet the coverage requirements for Costa Rica.
If you have questions or concerns, please call 855-481-6647 to speak with Customer Service or our Sales Department about alternative plan options. If you have claims related to injuries or illnesses covered under the plan, you may submit your invoices and completed claim form to [email protected] to be reviewed for reimbursement.
Best regards,
GeoBlue"