Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
GoReady Insurance
Choice
I would never recommend Insuremy trip or April Insurance to anyone due to an apparent disconnect between the two of you. We had a major problem regarding payment for an additional amount for our cruise/air cost. We gave you/them several different perfectly good credit cards for the charge, but we kept getting messages that it wasn't paid for, payment wouldn't go through, etc. All cards had very high limits, nothing was wrong with any of them, and yet either you or April were incapable of completing the charge. It's all documented in my file at either your office or theirs. The incompetency became extremely irritating to us and we became seriously doubtful that we were dealing with a legitimate company. Never again. Next time will go with a direct carrier.
Charles B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Mike
Thank you for your feedback. We understand your frustration and apologize for the unusually long delay when changes were being made to your policy. Typically, changes will take between 2-3 business days, so this was an uncommon occurrence. Sometimes changes can take longer than usual when updated credit card information is required. We do hope to continue to work with you for your future trips. If you have any additional questions or concerns don't hesitate to contact us at 800-487-4722.Jul 13,2017
The trip included a
cruise
John Hancock
Gold
Your costs are too high for the services you provide.
Jeanene J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your comments. We certainly agree that spending more than 1,000 USD for a policy that you did not need to use may now seem unnecessary and expensive. Premiums are based on the ages of the travelers, cost of trip, and length of trip. Some plans may even vary their rates based on destination. Premiums also vary from company to company and plan to plan. John Hancock offered three levels of coverage, the Bronze, Silver and Gold plans. You decided to purchase the Gold plan which is their premiere program with enriched benefits and primary coverage.
We always appreciate our customers' input. We also invite you to call us for your next trip so that we can help you review the various policies.Jun 30,2017
The trip included a
cruise
tour
Generali Global Assistance
Standard
Coverage seemed good for the price. I can't say anything about the claims paying experience with your company, but I assume it's good. Documentation was complete and helpful to have with me on the trip. Enjoy the full benefit of my premium with no expense on your part except to maintain your website and hire some people to field calls. Thanks.
Thomas S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Did not need to file any claims, so I cannot comment on the support levels of the program. But it was easy to purchase and covered most of what we desired
James T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 19,2017
The trip included a
cruise
tour
GoReady Insurance
Choice
Thankfully we did not have to use it! Just knowing we had insurance granted us a "peace of mind" and we had a great vacation!
Faye J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Didn't need it but glad to have it
Charles K. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
This company provided wonderful claim service and will the first one we look at for future travels. We had to file under "trip interruption" when a family emergency necessitated us cutting our trip short. On the morning we made the decision to head home I called to make sure I followed all the appropriate steps, not wanting to invalidate our claim for any reason. Ernesto answered the phone and provided wonderful customer service during what was obviously a very stressful time. He not only answered all my questions but offered to go ahead and start the claim process for me and to send me a "checklist" of what I would need to submit when we got home. As I was preparing to gather the paperwork I called and spoke to Victoria who was super helpful in making sure I understood what each piece of information requested was. I was told to allow 30 days to have the claim processed and approximately 3 weeks later I got an email stating that the claim in its entirety would be paid and today, 28 days after I submitted the paperwork, I have checks covering 100% of the claim in hand.
Linda M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to interrupt a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Oct 31,2016
The trip included a
cruise
AIG Travel
Travel Guard Gold
While I did not need it, I consider it money well spent for the peace of mind knowing had I needed the coverage for any aspect of my trip, I had a good plan with a well-known company.
Christopher T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GeoBlue
Voyager Choice
Hard to review something we didn't have to use. Gave us great peace of mind to have. It was easy to purchase, customer service answered a couple of questions. The website was very user friendly. I know I'll use it next trip
Linda B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Didn't use it, but nice to know it's there for emergency.
Kent C. would
recommend this plan to a friend or relative.