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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have taken a cruise rated AIG Travel
4.60 out of 5
2,476
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I filed a claim after my brand new $1000 camera was drenched with a mixed drink. I was told that I had to file with my home owner's policy first. Isn't the whole purpose of having paid extra for this insurance so that I get better coverage and don't have to take the hit with my primary? I was told that if I did not do that, I'd be limited to $500 (my deductible on my HO policy). So I filed, and was denied. Then still only got $500. Because that's all the policy covers. I can't find that anywhere in the 20pages of fine print. Feel like the adjuster was less than honest/genuine.
Rita K. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback. We are sorry to learn that your camera was damaged on your trip. The AIG Travel Guard Gold provides Secondary coverage for Baggage and Personal Effects. If a travel insurance plan is secondary, the insured person(s) would be required to file a claim with their Homeowner's insurance first. If coverage is denied or only partially provided, the travel insurance would cover the remainder, up to the policy limit.

    As stated in your policy certificate, your plan covers the following under Baggage and Personal Effects:
    "The Company will reimburse the Insured up to:

    • 500USD for the first item and thereafter

    • 250USD per each additional item

    • 500USD aggregate on all Losses to: jewelry, watches, furs, cameras and camera equipment, camcorders, computers, electronic devices, including but not limited to: lap top computers, cell phones, electronic organizers and portable CD players."

    Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
    Mar 14,2019
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I appreciate how easy it was to review, select, and purchase travel insurance. Language was clear. At one point, I discovered that my cruise itinerary had changed, and it was easy to call and learn from a representative how to make an itinerary change online.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Too many times something happens that interrupts or has you cancel your trip. I’ve had to use trip insurance twice over the past 20 years. Those refunds have paid for all my insurance buys (about 12). Not willing to take a trip without it.
Ralph Y. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Was unable to travel due to a health issue.. AIG handled the claim quickly and efficiently.
Check was issued in 6 weeks for all expenses.
Steven B. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
What a great peace of mind knowing that if something happens I am protected everyone traveling outside the country needs this. One person on the trip did not get this and had to be evacuated and was told the cost could run 100,000 so this offer is a no brainer EVERYONE needs to get this Insurance you NEVER know when you might need Insurance.
Debra G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I feel at ease knowing I have good travel insurance at a good price.
Thanks
Kimberly M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Met all my needs at a good cost. Highly recommend.
Dennis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Well worth it for the piece of mind!
William L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I can't say that it was great or not as we didn't need it. But I think this was the type of coverage we needed and it was good to know it was in place in case something happened.

While hiking I did take a spill but just scraped my knees (and my camera didn't get smashed). It could have been a lot worse and I was imagining what could have happened but had confidence that if needed you would have been there to assist. Thanks so much for this type of coverage.
Bradley H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I have to qualify my review in that fortunately I didn't need to file a claim. It's truly only in THAT circumstance where satisfaction of service can be evaluated.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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