Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Coverage was good. So sorry we had to cancel because of a medical emergency. Claim filing process with Christopher was excellent... he made a difficult situation much less stressful
Thank YOU
Thank YOU
Daniel W. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
I was denied my claim because the Travel agency, Sinorama, went bankrupt and this wasn't covered.
Annette C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
I am glad we did not have ton use the insurance but I felt good knowing we were covered. I will definitely will purchase again for our next cruise.
Yvette D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
Purchased insurance for a Hawaii cruise. Price was reasonable, more than some, less than others. Decent coverage, all things considered. The returning flight was cancelled (reason unknown), but airline would not offer any assistance for lodging and food to board the same flight next day. Booked a hotel and filed a claim upon returning home. Process was quirky (created claim, by EACH person and submitted receipts). No notice other than a claim filed email. Progress checks only said that..."In Progress". Then suddenly one month later, a second email saying the claim would be paid (less luggage storage fees). Check arrived today, Christmas Eve. Merry Christmas!
Tyrone V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Gold
Plan paid medical expenses quickly and have done so in past years as needed. I never travel without this insurance.
William B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
I booked our trip 8 months in advance and there were days when l wondered if we would actually be able to do it. Having the insurance really took the pressure off. We did make the whole trip and had a wonderful time.
Shelley S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Cruise, Tour & Travel
Having the peace of mind is wonderful. Coverage is much better than what the cruise lines offer.
Robert L. would
recommend this plan to a friend or relative.
3 of
7 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Gold
so easy, so professional, great service
herbert m. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
I didn't have to file a claim so everything was good! Thanks.
Audre S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
We filed a claim for prepaid transport from the cruise port in Venice to the airport. Due to high winds and waves, our cruise docked late and people were not allowed to de board until nearly 10AM. We contacted the transport firm and they said they were re-scheduled, but we did not know when we could de-board. They insisted we rescheduled but we coild not provide them a time (and which they said they only wait 15 minutes, so we cancelled). We were emailed that the claim is being processed. About 10 days later, we received an email that our claim for prepaid shuttle to airport costs was honored and we will be getting a check back covering those lost costs. The check arrived today and we are delighted by the outcome and positive service from AIG.
Harry L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The AIG Travel Guard Basic plan does not cover claims related to Bankruptcy or Financial Default. It is a listed exclusion on this policy. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.