Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
Thankfully we didn’t need the medical coverage, but we felt good knowing we didn’t have to worry if something happened!
Ronald P. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Unfortunately we had to cancel our September 2018 cruise (a hurricane will make travel impossible). The claim filing process was easy and the claim was paid fairly quickly. Can't ask for more than that.
Thomas S. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Silver
We were relieved we did not have to use the coverage provided, but having the coverage provided a comforting free trip.
David L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
I always find this survey strange. I did not need to use it which is a good thing. So rating it is a bit hard.
I always thing the cost is high.
I always thing the cost is high.
Darlene S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Silver
I didn't have any claims related to this coverage, but it was reassuring to have it if I had needed it.,
Stephen H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Didn't have to use it.
Linda D. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
We purchased travel insurance for a cruise of the Eastern Mediterranean for late September. Unfortunately, my wife came down with some medical problems and we had to cancel. I have seen many reviews that were positive but never had to exercise the policy and a number of reviews that were negative when they tried to collect so I wanted to write a positive experience for a policy that I had to collect on. The true reviews are how a company performs when you have to exercise the policy.
The AIG Travel guard web site was very easy to use to file a claim and was very clear on the documentation needed for validation of the claim. All the documentation could be up-loaded through the web site and I could add extra documentation as needed. After the documentation was complete (it took a day or two to get everything up-loaded) I waited about 2 weeks and got an e-mail stating I was getting a refund for the full amount that I submitted. From reading about problems with collecting on travel insurance, I fully expected to have to haggle with AIG but I did not. I am extremely happy with AIG Travel Guard and will buy only by from them in the future.
The AIG Travel guard web site was very easy to use to file a claim and was very clear on the documentation needed for validation of the claim. All the documentation could be up-loaded through the web site and I could add extra documentation as needed. After the documentation was complete (it took a day or two to get everything up-loaded) I waited about 2 weeks and got an e-mail stating I was getting a refund for the full amount that I submitted. From reading about problems with collecting on travel insurance, I fully expected to have to haggle with AIG but I did not. I am extremely happy with AIG Travel Guard and will buy only by from them in the future.
Gary T. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Gold
We luckily didn't have any issues and didn't need to use the plan but it was nice to receive the updated email right before the trip that reminded us of our coverage and links and gave us the phone numbers we needed. Since you might not have WiFi on the cruise ship, make sure to screenshot those phone numbers.
Aubrey J. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Basic
The insurance was easy to buy, and covered everything at a fair price. I would never take a major trip without insurance. The best policy is the one against which you do not file a claim!
Lawrence R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Gold
I did not have to file a claim, thankfully! I can only hope all would have gone well if I had. I'll purchase again in the future.
Kim D. would
recommend this plan to a friend or relative.