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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have taken a cruise rated AIG Travel
4.60 out of 5
2,477
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I’ve been using your company for our many cruises for two years. I’ve never had a claim and hope I never do! I’ve recommended your company to many. It would be nice to be rewarded with some sort of discounts for purchasing multiple policies!
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Fortunately did not need to file a claim but glad to have the coverage in case I did.
Carol D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
fortunately we did not need to use the plan, but it gives me comfort having it. I think the cost is worth the coverage we received
vincent D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We just needed medical coverage for our trip to Europe. AIG Travel had exactly what we needed, and so easy to obtain. Thank you.
Martin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
The plan gave me peace of mind during our 20 days away from home. I'm glad I didn't have to use it, but it was worth every penny as I didn't have to worry about accidents or health issues while abroad.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Fortunately, we remained healthy and did not have to use the plan, but it gave us a lot of peace of mind knowing it was there.

Thanks
Floyd W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Piece of mind knowing we had plan but thankful we did not need!
Marcia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
The purchase was easy and the terms adequate for the price. I didn't have to use it, so can't comment on that. But it provided a peace of mind.
TATYANA G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I use Insure My Trip and Travel Guard whenever I take a trip where I feel insurance is necessary. My wife and I are in our 80's, so we are very concerned about making sure we qualify for the existing condition waiver, because if we get sick, it will probably be from a pre-existing condition. However, when I subsequently purchased the air fare for this trip, I forgot to immediately add the cost to the policy, and missed the 15 day purchase requirement. I still added it some 10 days later at a cost of over $400. However, it is my understanding that, because I missed the 15 day purchase requirement, I apparently voided a substantial part of my coverage, particularly the pre-existing condition waiver. And this is after I paid over $3,300 for the trip insurance coverage. This does not seem fair at all to me. I do my best to follow the rules, but void my coverage for a 10 day mistake. I believe that this is an overly restrictive provision. I have just purchased another travel insurance policy for a trip in 2019, but feel that these types of requirements are put in place as a means of denying coverage, which I do not think is fair.
Finley L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with the plan. The AIG Travel Guard Gold does offer the pre-existing conditions waiver with the following requirements met:

    "(1) This plan is purchased within 15 days of Initial Trip Payment;
    (2) The amount of coverage purchased equals all prepaid nonrefundable payments or deposits applicable to the
    Trip at the time of purchase and the costs of any subsequent arrangements added to the same Trip are insured within 15 days of the date of payment or deposit for any subsequent Trip arrangements;
    (3) All Insured’s are medically able to travel when this plan cost is paid;
    (4) The Trip Cost does not exceed 100,000USD per person
    (only applicable to Trip Cancellation/ Interruption)."

    As a travel insurance comparison website, we offer a wide range of plans. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    May 17,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We did not have to use the insurance so cannot say how difficult or easy the process would have been. However, it did give us a lot of peace of mind to know it was there if something would have happened.
Roxanne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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