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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited France and tour rated AIG Travel
4.64 out of 5
140
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
The medical portion of my plan was excellent when I fell and broke my foot.
I definitely will use InsureMyTrip again.
Martha A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
While on a Rick Steves Paris vacation in June, we were informed by Delta that our flight home would probably be cancelled because of the Air France pilot strikes. We had no idea how to begin to reschedule because we booked through KLM, the flight was a Delta flight, and the the pilots were Air France pilots. Since I had purchased travel insurance, with the help of our hotel desk clerk, we were able to receive a call from AIG. An employee by the name of Robert Yang (Employee 17020) immediately helped out, got a three-way conference call going with KLM and helped us to get our flights rescheduled. Robert handled the problem so professionally. He helped by calming us down as we were so unsure of how to change our flights and a bit frazzled. He handled things quickly and made sure that we were satisfied with the changes made. I cannot say enough about this employee. He is an asset to your company and we so appreciated dealing with him and AIG.

The only complaint that I have regarding my AIG claim for this trip delay was the fact that $150 per day is a very low estimate of the actual cost of staying in Paris, or any other large city. The room alone, for one night in Paris in June was over $200. And the cost of a couple meals, even though my budget is always small, is at least $15-25 per meal. Other than that, I was pleased at the ease of filing the claim and the speed in which the claim was handled.
Theresa O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I compared policies, and this seemed to be the best value. Fortunately, I did not need to make a claim. I did feel reassured on my trip that I had good coverage.
Elizabeth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Fortunately we did not need to use the insurance, so we cannot rate the service.
Curtiss W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Fortunately we did not have to use the plan we purchased. Everything on our trip went smoothly, but there is peace of mind knowing that if something went wrong we have somewhere to turn.
Jon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Good basic coverage.
JUDITH L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thank goodness we had the AIG Travel Guard Basic plan but didn't have to use it.
Ruth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I was unfortunately unable to take to my trip after planning it for a year and a half. I called Travel Guard and they mailed me all the forms to file my claim. When I submitted the claim I was instructed to wait four weeks before contacting them again.
I mailed the claim on 7/6 and on 8/4 I got a phone call advising me that my claim had been processed and I would be receiving a check in a few days. In a few days I received my check in the amount I had requested down to the penny.
I have insured with Travel Guard through Insure My Trip quite a few times before and this was my first claim. I would definitely insure with them again and would recommend them!
Carol O. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I felt completely safe with this insurance and have used it a number of times. The online site is easy to use and has many options to choose from.
Rosemary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I have been a frequent buyer of Travel Guard policies. This time I had a small claim for a doctor's visit. The claim was handled to my satisfaction. Thank you for your good service.
Vincent H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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