Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
tour
AIG Travel
Travel Guard Basic
Thank goodness I didn't have to use it. Did give me peace of mind.
Christine S. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Platinum
I had to process a claim. I spoke with someone who helped me right from the start. She told me what I needed to send in, and also sent me the materials in the mail to fill out just in case my printer did not work. I totally appreciated her help and everything was completed in a timely manner. I got a phone call letting me know the status of my claim, and the amount I would be receiving. It was all done professionally .
Andrea Robin A. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
AIG Travel
Travel Guard MedEvac Plan
While I did get sick during my trip, I had friends who took me to their personal doctor - twice - but it was covered; so I did not need to file a claim.
I'm VERY GLAD I had the coverage.
I'm VERY GLAD I had the coverage.
MARGARITA L. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Glad we didnt have to use it.
Judith L. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
InsureMyTrip web site was very easy to use and allowed us to pick the insurance policy that covered our tour to Israel at an economical price. After reviewing multiple carriers, we decided on AIG based on price, good coverage, and previous customers’ rating of them.
Unfortunately, about 2-1/2 weeks prior to our departure, my wife suffered a bad fall causing blunt force trauma to her back. Although we were hopeful she would recover in time to make the trip, she was unable to recover sufficiently to make the long flight and endure the physical demands of the 10-day tour. So four days prior to our departure we cancelled our trip. This cost us the full price of the tour.
We called AIG Claims Service, and the agent was very sympathetic and helpful. After a short interview she emailed us the proper forms, which we filled out with the help of the doctor and emailed them back to the claims department.
In a few days I got a call back from our case worker at AIG, and she indicated that our claim was accepted and that we would be receiving our check within a few days. From the time I emailed my claim until the time I received my check was about 7 days.
Based on our experience, I would highly recommend AIG for trip insurance and would certainly use them again in the future.
Unfortunately, about 2-1/2 weeks prior to our departure, my wife suffered a bad fall causing blunt force trauma to her back. Although we were hopeful she would recover in time to make the trip, she was unable to recover sufficiently to make the long flight and endure the physical demands of the 10-day tour. So four days prior to our departure we cancelled our trip. This cost us the full price of the tour.
We called AIG Claims Service, and the agent was very sympathetic and helpful. After a short interview she emailed us the proper forms, which we filled out with the help of the doctor and emailed them back to the claims department.
In a few days I got a call back from our case worker at AIG, and she indicated that our claim was accepted and that we would be receiving our check within a few days. From the time I emailed my claim until the time I received my check was about 7 days.
Based on our experience, I would highly recommend AIG for trip insurance and would certainly use them again in the future.
James H. would
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
AIG Travel
Travel Guard Gold
The customer service representative was easy to deal with and the plan was easy to understand what it covered and what was needed in case I needed to exercise the plan.
Jerry G. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Brought this plan for a two week trip to Israel. It was nice to know that I had the basics covered.
Edward L. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
My baggage was delayed, and I called Travel Guard. They were able to track my bag in better time than the airline, and gave me updated information on where it was and when it would be delivered to me. Really gave me peace of mind!
Laura R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Silver
Yes, with hesitation. After medical emergency, we had to go home. There were very responsive and continually checked on us. They did buy us tickets home, although the process was difficult because their first few proposals had terribly long travel and transfer plans and no way to put feet up, as doctor ordered. Finally, they came up with good connections and business class. They did reimburse medical expenses that our own policy did not and reimbursed lost deposits. The Doctor ordered rest before return, and they refused to cover hotel/food costs and taxi to airport for this, saying these things weren't medical expenses and also weren't covered expenses under the trip interruption part of the policy. This amounted to about $400-$500 that they refused to reimburse even though the expenses were caused by my husband's illness. The process of reimbursement took 4-1/2 months even though I promptly provided all of their documentation.
William S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Basic
I have purchased insurance with InsureMyTrip in the past, and I received good coverage and competitive prices.
Sylvia M. would
recommend this plan to a friend or relative.
An InsureMyTrip Customer Advocate was assigned to seek reimbursement for the hotels, meals, and local transportation expenses as a result of the injury. Unfortunately, none of the benefits provided in the Travel Guard Silver plan would cover those expenses for the event that occurred.