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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have taken a cruise and tour rated AIG Travel
4.57 out of 5
999
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I had no problems. I bought a policy for my son and he did have problems that were resolved by his coverage. He added that he was impressed by how nice everyone was.
Jay F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Unfair price increase only based on reaching 70 yrs of age in spite of using this company or affiliates for the past 6 years without filing any claims.
Curtis C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Comprehensive policy premiums are typically based on three factors: the cost of the trip, the length of the trip, and the ages of the travelers. Since these plans are not renewable, most travel insurance plans do not offer discounts.

    Thank you for reaching out for assistance and appreciate your feedback. Our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.
    Feb 06,2019
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
We have never needed to use our travel insurance. And I am thankful! The process and plan availabilities are affordable and seem to cover what we would be most need on a vacation away from home.
DOUGLAS H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Even though it wasn't necessary to file a claim, having this travel plan provided 'peace of mind'.
Dannie W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
We are both in our late 70's with pre-existing conditions. Medicare and our supplement provide no coverage once we travel out of the USA so we deem this a basic cost of travel that we will not forgo.
Martin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
The best insurance is the insurance you never need to use but have available “just in case “. We never needed this insurance but its presence lent comfort to the trip.
Joseph L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I was denied my claim because the Travel agency, Sinorama, went bankrupt and this wasn't covered.
Annette C. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to hear about the disruption to your trip. We hope that fellow customers find your review and our reply educational.

    The AIG Travel Guard Basic plan does not cover claims related to Bankruptcy or Financial Default. It is a listed exclusion on this policy. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jan 09,2019
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I am glad we did not have ton use the insurance but I felt good knowing we were covered. I will definitely will purchase again for our next cruise.
Yvette D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Purchased insurance for a Hawaii cruise. Price was reasonable, more than some, less than others. Decent coverage, all things considered. The returning flight was cancelled (reason unknown), but airline would not offer any assistance for lodging and food to board the same flight next day. Booked a hotel and filed a claim upon returning home. Process was quirky (created claim, by EACH person and submitted receipts). No notice other than a claim filed email. Progress checks only said that..."In Progress". Then suddenly one month later, a second email saying the claim would be paid (less luggage storage fees). Check arrived today, Christmas Eve. Merry Christmas!
Tyrone V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I booked our trip 8 months in advance and there were days when l wondered if we would actually be able to do it. Having the insurance really took the pressure off. We did make the whole trip and had a wonderful time.
Shelley S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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