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Travel Insurance Reviews AIG Travel Travel Guard Deluxe

The AIG Travel Guard Deluxe plan offers top of the line coverage and more options than Travel Guard Essential and Travel Guard Preferred, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver and various optional additional coverages. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Guard Deluxe product page.

Customers rated the AIG Travel Travel Guard Deluxe plan
4.14 out of 5
20
ratings and reviews
90%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Deluxe
I have never bought travel insurance until I booked this cruise. At two different ports I saw someone taken away from the ship in an ambulance and realized then that could have been me. At that point I knew my purchase was the right decision and will do so from now own.
Don W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Deluxe
The insurance gave me peace of mind. However we did not have any reason to make a claim, so it is not possible to evaluate the coverage or claims response. Will likely buy it again for another trip. After our initial purchase we extended our trip dates and bought additional coverage. There was a long wait time on the phone to get this accomplished. Our agent was very helpful. Hopefully more agents will be available for editing policies and addressing those types of issues.
Henry E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Deluxe
Expensive, however, 3 passengers on cruise contracted Covid and had to have their own airplane out of Antarctica. So…peace of mind has costs.
Beth K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Deluxe
You really never know how good or bad trip insurance is until you need to make a claim. We made a claim for travel interruption and AIG Travel was a pleasure to work with. They were responsive and attending to all of our requests. We we fully reimbursed for our expenses within a couple of weeks after we submitted the supporting documentation.
Lawrence A. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Deluxe
It was an easy process to purchase this product. Thank you and Merry Christmas to the employees of InsureMyTrip.com.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Deluxe
Obviously the insurance companies are overwhelmed, but there was absolutely no way that I could contact AIG to ask a simple question. I filed the claim online but all of the forms asked for a claim number. Finally I decided to file without a claim number only to discover that the number is assigned only after all of the electronic documents are uploaded. This could have been easily handled by the customer care team, but after two weeks I still have no answer.

The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
Margaret Ann J. would not recommend this plan to a friend or relative.
9 of 14 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank your for your feedback. The insurance provider, AIG Travel, has issued the following response:

    "Thank you for sharing your feedback, and we apologize for the delay in processing your claim. Please be assured we are making every effort to serve all of our customers as quickly as possible while we work through an unprecedented number of calls, inquiries and claims”.
    Aug 03,2020
The trip included a
tour
AIG Travel Travel Guard Deluxe
Lucky I didn’t get to use it but felt very comfortable with AIG travel .
omar e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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