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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have taken a cruise rated Arch RoamRight
4.65 out of 5
792
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Essential
The whole insurance-purchase process through insuremytrip.com was very smooth. I particularly liked how easy it was to add additional coverage as I made additional payments for cruise installments, airline tickets and shore excursions. I had to submit a medical claim with RoamRight, and the claim was handled promptly and correctly. Make sure you save all of your receipts. I will definitely be buying trip insurance from insuremy trip in the future.
Eric P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We here at RoamRight are happy to hear you were satisfied with our claims process, and we hope you keep us in mind the next time you plan a trip.

    Regards,
    The RoamRight Team
    Nov 07,2016
The trip included a
cruise
tour
Arch RoamRight Preferred
Since didn't have a claim, cannot evaluate program service.
Rosalyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
We felt well protected by the policy from your company and plan to use this company for future trips.
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are very happy to hear we helped you feel protected, and we look forward to protecting that next trip, as well! If you need anything, you know where to reach us!
    Oct 13,2016
The trip included a
cruise
tour
Arch RoamRight Essential
Price value of plan fit our needs.
Larry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We hope you consider us for your next trip.

    Regards,
    The RoamRight Team
    Oct 13,2016
The trip included a
cruise
tour
Arch RoamRight Essential
Insuremytrip associates are helpful and knowledgeable, and I've recommended Insuremytrip to several people. Having the RoamRight travel insurance provided peace of mind.
Wing L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Thankfully, I did not have to use my insurance but it is always good to have coverage when traveling and this policy which I bought gave me peace of mind while away.
Rogelia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are very happy to hear your trip went well, and we agree -- peace of mind is well worth it! Please don't forget us the next time you plan a trip!
    Sep 28,2016
The trip included a
cruise
Arch RoamRight Essential
I personally know of 4 people that were evacuated from this one cruise alone. I'm fortunate that it wasn't needed by my party, but it's reassuring to know I had coverage if it was!
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave us a review. We are very happy to hear the cruise went well for you, and we hope those four people are now okay! Rest assured knowing that if you needed assistance while on the cruise, we would have been there for you, too.

    Regards,
    The RoamRight Team
    Sep 22,2016
The trip included a
cruise
Arch RoamRight Essential
I filed a trip interruption claim because of a terriost attack in Istanbul. Celebrity decided not to stop in Istanbul and I had to make other flight arrangements which cost an additional $581.00. There was a clause that said the terriost attack had to happen a month before my departure and that Roam Right was not responsible to reimburse me. Celebrity did compensate $300. And I filed with Roam Right for $281. I guess insurance companys always have clauses that prevent customers from getting money back.
Sincerely,
Marcia Reed
Marcia R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Ms. Reed,

    Thank you for taking the time to leave a review. As stated, trip interruption as a result of a terrorist attack is only covered if the attack occurs within 30 days of the travel dates. This is because the travel insurance is designed to protect travelers against unforeseen incidents. If an incident occurs more than 30 days prior to traveling, it is no longer considered unforeseen.

    If you have any further questions, please do not hesitate to contact RoamRight claims at (855)-762-6252, or by email at [email protected].

    Regards,
    The RoamRight Team
    Oct 12,2016
The trip included a
cruise
Arch RoamRight Essential
It was a good feeling to know that we were covered during our trip. I do have question about the plan. If included would the plan cover any excursions purchased on the cruise. A suggestion, it might be worth reminding vendors to make travellers aware of the need to purchase insurance as soon as they put a deposit down.
Gary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you very much for submitting a review to assist your fellow travelers.

    You can include the cost of any excursions as long as the expense is prepaid and non-refundable. If you book the excursion after you purchase the policy, you should call us at 800-487-4722 to advise us of the increase in trip cost so that we can quote you the additional amount due, if any.

    You are correct in stating that travelers should be aware that most travel medical providers include the preexisting condition waiver if the plan is purchased within 10 to 30 days of the Initial Trip Payment. Although there are some plans that go by Final Payment, their cost is generally higher than those plans that go by Initial Trip Payment.
    Sep 05,2016
The trip included a
cruise
Arch RoamRight Essential
A good value for the cost. It felt good to have insurance just incase something happened.
Sylvain T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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