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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have tour rated Arch RoamRight
4.61 out of 5
727
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Arch RoamRight Essential
never needed to make a claim, so don't know how it would have turned out...but price seemed fair.
gary w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we hop you keep us in mind the next time you plan a trip.

    Regards,
    The RoamRight Team
    Sep 01,2016
The trip included a
tour
Arch RoamRight Essential
We had to cancel a trip at the last minute due to health problems. Everyone a RoamRight was extremely helpful and efficient. My claim was processed quickly and within 2 weeks I had a refund for the trip.
Gayle P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are very sorry to hear you had to cancel your trip, but are happy we were able to make everything right on our end. Please keep us in mind the next time you plan a trip.

    Regards,
    The RoamRight Team
    Sep 01,2016
The trip included a
tour
Arch RoamRight Essential
The costs of insuring my trips are becoming more prohibitive and keep me from taking more trips during the year.
Florence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I can not honestly review this product as we fortunately did not need to use it on the vacation.
AMIR K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Fortunately did not have to file a claim, but it was comforting knowing we had coverage in case something happened.
janette c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
It meant so much that we had peace of mind in case something happened and our trip didn't go as planned!
Edith P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We appreciate your business and hope you'll choose RoamRight again the next time you travel.
    Regards,
    The RoamRight Team
    Aug 15,2016
The trip included a
tour
Arch RoamRight Essential
I was unaware of the limitations of this policy. My step son travelling with me got a throat infection while we were away. Taking him to the Hospital was not an option. When I called the insurance company I was told this policy was for serious life treating issues. I could take him to the ER and then a decision would be made as to coverage. In the meantime I would have to pay out of pocket and MAYBE I would be reimbursed. Instead I consulted the pharmacist. I was disappointed at the lack of help I received from the agent. My mistake was I should have informed myself of how to use this plan before I left for my trip.
Sandra R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. Assuming your stepson also had travel insurance with the RoamRight Essential plan, he would have up to 15,000 USD in emergency accident and sickness coverage. Our 24-hour assistance provider, On Call International, would have been able to assist you in finding non-emergent care for the infection. In this situation, you likely would have had to pay out of pocket and submit for reimbursement. However, our claims process is straightforward and easy to do online. You are able to start your claim process the same day treatment was sought. If you would like to speak with us directly about your situation, please call our claims department at 855-762-6252.
    Aug 16,2016
The trip included a
tour
Arch RoamRight Preferred
Hard to say if the plan worked when you are luck enough not to have used it or filed a claim. Just what we both wanted.
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
I have recommended it to friends
Daniel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review! And thank you for recommending us to your friends. We look forward to insuring your next trip, and all your friends' trips!
    Jul 25,2016
The trip included a
tour
Arch RoamRight Essential
3 people had airline delays and missed a day of vacation due to mechanical problems, but it wasn't 12 hours of delays.
George Elliot D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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