AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
I thought I was going to cancel my trip due to a serious and sudden family illness. I called and the c s rep answered all my questions and told me what was required in order to get a trip refund.
I did not have to cancel but it was good to know that I had help if needed.
Pamela H. would
recommend this plan to a friend or relative.
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy we were able to assist you and ultimately you were able to proceed on the trip. We hope your family is recovering well from their illness. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!