AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
I put no in the recommendation because I did not file a claim. The principle test of any insurance carrier is their claims service. Your price was not the best but then again I had limited options because I purchased the coverage so late. That was my fault.
Marlon M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Kind of hard to rate the plan and/or answer specific questions when no claim was filed (thankfully). That's the only way to know if the coverage was good and service efficient...or not.
Andrew L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for the review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Having that sense of protection can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
My wife had medical problems and required hospitalization as well as a medical return flight. Dealing with AXA to get moved to a different hospitalization and then to get a medical flight home was a nightmare. They said we just need the attending physician to confirm that she is stable enough to fly but not strong enough to go on a commercial flight. That was done an then seven days later they were able to arrange a flight. The company that flew us home said that when they were finally contacted it took twenty minutes to put the pieces together, not seven days.
It almost appears that they were just waiting and hoping that the patient would either die or become too weak to fly on a medical flight.
In addition, they do not seem to have people capable of speaking foreign languages. They should not be in business.
David C. would not
recommend this plan to a friend or relative.