AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Thankfully, I didn't need it (what we all hope for with insurance). But it was reasonably priced and easy to find and compare coverage on Insuremytrip.com.
Jane E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for the review. We are delighted to know you were fortunate enough have a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
We did not file a claim. We did, however, need to change the departure date. It was quite a surprise when the form came back and stated our destination was Afghanistan rather than Germany! Evidently they forget to change the country in a drop down menu on the AXA computer. A call in Insure My Trip fixed that immediately.
Darrell P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I purchased this Insurance for peace of mind. We were traveling to Jordan and Egypt. Locations that sometimes get a bad rep. I purchased an option to cancel for no reason in case I got too nervous to go. That coverage only gives you back 50%. The other coverage I added was terrorist act coverage, in case some disturbance happens before we leave we are able to cancel our trip. The good news is that those countries were actually great places to go to and we felt absolutely safe.
During my trip I did have a bad fall. Old locations like Cairo have bad steps and I fell and hit my spine pretty bad in one of the mosques. I didn't go to the hospital while I was there. I was trying to downplay it. I iced for days and since I was in the last end of my trip I decided to wait till I got back to see a doctor. Now that I am back I want to get seen but the representative I spoke to said that I no longer have coverage, even though the injury happened during my trip. They won't cover any tests or a chiropractor visit. That's a big disappointment. For this reason I will give a low grade to this insurance.
Elizabeth S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We hope that fellow customer will find your review and our response to be educational and informative.
We are sorry to learn of the accidental injury that you suffered. The AXA Assistance USA Gold plan provides coverage up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and is not responsible for the medical bills.
The AXA Assistance USA Gold plan offers an optional add-on for Cancel For Any Reason. If the requirements for Cancel for Any Reason are satisfied, and the benefit used to file a claim, the pre-paid and nonrefundable trip costs are reimbursed up to 75%.
Thank you for using InsureMyTrip for your travel insurance needs. Please let us know if you have any questions. We would be happy to assist you. Our representatives are available 7 days a week by calling 800-487-4722 or emailing [email protected].
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Thank you for the review. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
It is very hard to review a plan I did not use. Yes I felt probably more secure thinking Iwas covered by this plan but until I would have to use it, I cannot confirm anything to how good it is.
Thank you
.
Nicole F. would
recommend this plan to a friend or relative.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!