Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Gold
While the plan covered what was needed the reimbursement for claims was very slow.
Jeffrey B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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CrystalAXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jun 23,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Traveled without worries knowing I was well covered for whatever. Glad I didn't need it.
Ellen W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 23,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
Great & excellent customer services. Big thank you to Oliver for initiating my claim right at our call and to Leticia Negreiros for processing it promptly. We have received our claim payment within the promising time.
Thank you and thank you.
Best to you all.
Thank you and thank you.
Best to you all.
TEDDY L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 21,2017
The trip included a
cruise
AXA Assistance USA
Gold
I felt secure with having travel insurance. As a senior citizen, I felt the cost was high, but not quite as high as with the travel group I went with. I will take the time now to contact other options to compare this insurance as I think I probably was double covered.
Gloria S. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the purchase price. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We hope you will consider AXA Assistance USA for future travels.Jun 21,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Once again, we did not have to make use of the travel insurance, but are always glad we have it.
Keith M. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 20,2017
The trip included a
cruise
AXA Assistance USA
Gold
its good to know that with health and family issues that we had the peace of mind to travel and be covered in case we a problem.
stephen t. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 19,2017
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Had to cancel trip for medical reasons. Prompt, courteous claim processing and resolution.
Fortune P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 19,2017
The trip included a
cruise
AXA Assistance USA
Gold
Did not need to file any claims, so I cannot comment on the support levels of the program. But it was easy to purchase and covered most of what we desired
James T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 19,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
fortunately we did not have to file a claim for this trip, but I would definitely utilize AXA gold if I were planning another expensive trip. We have had to cancel several trips over the past year, but this was the first one where we had a significant upfront non refundable deposit which we needed to protect, just in case we had more medical issues with my wife.
Elmer L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are delighted to know you’re happy with your purchase. Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 15,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
You really do not know how good the plan is until you file a claim. Fortunately we have not had to file a claim but we feel confident and secure in our travels with the plans.
Richard R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 12,2017