Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Silver
Thankfully, we did not need to use any of the coverage but felt secure in the knowledge that any problems would be covered should we need it. Thank you.
Richard D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Gave us the security we needed to feel covered for our trip.
Sally G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
The plan is only valuable for catastrophic medical, since the cancelled flights and hotel rooms appear to not be covered since there was a bombing within a month of our trip, and we did not know to book the travel plan within 10 days of original booking. With war/acts of war, our trip to Istanbul was non refundable, so the plan was worthless to us. Going forward, I would do medical and not trip insurance. We are trying to get our money back, but not much help via AXA.
Sher P. would
recommend this plan to a friend or relative.
-
-
Carol
Please call us at 800-487-4722 and speak to any of our representatives who would be happy to assist you.Jul 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Thank goodness we didn't need to use it.
Deborah M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
They paid 100% of the costs for my unexpected medical treatments. I was very satisfied.
Larry B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Nearly had to use you, because of lost luggage, but showed up the next day. also missed a flight,and had to stay over, but the airline took care of us. thanks
Vernon H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Obtaining the plan and the value seemed great. Did not need to file a claim - which is the most important issue I cannot evaluate. Would buy again.
Marc S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
It is difficult to write a review if there is no grounds to file a claim. It was easy to purchase and the price seemed right. I noticed that AXA was mentioned in a publications article about travel insurance - it was a positive mention!
Michael E. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
All travel insurance appears to be artificially costly...without alternatives, however, one pays the price. My only experience in filing a claim over a twenty year period was very unsatisfactory, costly and frustrating. For this reason I switched from the one company I trusted to yours. I hope to continue my travels, stick with one company (yours hopefully...) and never need to file any claim again. Keeping my fingers crossed.
Gene S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
Unfortunately, you purchased this policy on July 2nd for a terrorist attack that occurred at the Budapest Airport on June 28th. In order for this event to have been covered under your AXA policy, the terrorist incident should have occurred after you purchased the policy.
We certainly understand your frustration upon finding that you had no coverage. Perhaps in the future, you will consider calling InsureMyTrip for quotes immediately after making your Initial Trip Payment to ensure that your policy includes coverage for future events.