Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Gold
My claim was denied.
Shahla D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are sorry to learn that your claim was denied. We would be happy to look into whether you claim was appropriately denied or if you should consider an appeal. Please call us at 800-487-4722 and request to speak with a Customer Advocate.Jul 14,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Hate betting that trouble will find me, but accept the notion that I am protected if it does!
Linda M. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I updated my insurance just before I left and the paperwork was showing that I was traveling to Afghanistan... nope! I had to call and get that corrected.
Sharon T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review! We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Great representatives to help with choice of coverage.
Graham M. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Good insurance, good coverage, and, thank goodness, we didn't need to file a claim.
Nancy L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 27,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
The problem with this insurance and apparently all of them is that we do not need medical or evacuation coverage--I wish they would just sell trip interruption, baggage loss, change of plans and so forth separate from the medical coverage. Or at least offer that as an option.
Kathryn R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jun 27,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
You did well for our friends on the Vantage River Cruise: May 13 -24, 2016.
Robert James D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
I thought I was going to cancel my trip due to a serious and sudden family illness. I called and the c s rep answered all my questions and told me what was required in order to get a trip refund.
I did not have to cancel but it was good to know that I had help if needed.
I did not have to cancel but it was good to know that I had help if needed.
Pamela H. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy we were able to assist you and ultimately you were able to proceed on the trip. We hope your family is recovering well from their illness. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Jun 20,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Although this plan was half the price of my travel agency's plan, since we didn't need it (luckily) we can't rate their customer service.
Kathy W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 14,2016 -
DevelopI
article really helped me in getting info about insurance, visit also http://insurancedevelop.blogspot.co.idJun 15,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
did not have to use it but was glad to have it
carmen a. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 26,2016