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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have tour rated AXA Assistance USA
4.49 out of 5
2,000
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to Hungary. Hungary.
The trip included a
cruise
tour
AXA Assistance USA Gold
You really do not know how good the plan is until you file a claim. Fortunately we have not had to file a claim but we feel confident and secure in our travels with the plans.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 12,2017
By
on
for a trip to South Africa. South Africa.
The trip included a
tour
AXA Assistance USA Gold
Didn't need the services, but I appreciated having the peace of mind.
Norman D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 08,2017
By
on
for a trip to South Africa. South Africa.
The trip included a
tour
AXA Assistance USA Platinum
Hard to review an insurance that I paid for but didn't end up using. I suppose that's a good thing.
Elizabeth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 08,2017
By
on
for a trip to France. France.
The trip included a
tour
AXA Assistance USA Silver
Fortunately, I didn't have to use the insurance. It's hard to to make a review when you don't have to file claim, but the person I spoke on the phone was nice and helpful
Ricardo L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 05,2017
By
on
for a trip to Russia. Russia.
The trip included a
tour
AXA Assistance USA Gold
Fortunately, Did not need to use, so cannot really evaluate. Bought because the price seemed right.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 05,2017
By
on
for a trip to the Netherlands. the Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Gold
This plan provide us a good balance of cost and coverage. However, we did not experience any event that would cause us to file a claim. It was significantly lower in price than the insurance the tour company offered. Insuremytrip makes it easy to compare and purchase insurance.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 01,2017
By
on
for a trip to Ireland. Ireland.
The trip included a
tour
AXA Assistance USA Gold
Can't review since we didn't need to use it, but glad to know it was there, especially since our flight home had to be re-scheduled and we might have had additional expenses (but thankfully did not).
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 30,2017
By
on
for a trip to Bermuda. Bermuda.
The trip included a
cruise
tour
AXA Assistance USA Gold
Fortunately, we did not have to utilize our insurance so I can not speak to the issue.
Trudy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 30,2017
By
on
for a trip to Japan. Japan.
The trip included a
tour
AXA Assistance USA Silver
Luckily I didn't need to use the travel insurance so really don't know how well it covered.
Amy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Italy. Italy.
The trip included a
tour
AXA Assistance USA Silver
As with any insurance plan, really cannot comment on overall satisfaction since we had no claims during our recent trip.
George H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 26,2017
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