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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise rated AXA Assistance USA
4.53 out of 5
1,482
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to Morocco. Morocco.
The trip included a
cruise
tour
AXA Assistance USA Silver
I've never filed a claim, so don't know how good or bad they are about claims. The purchase process was easy and reasonable, but otherwise I can't comment
Audrey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 28,2016
By
on
for a trip to Cuba. Cuba.
The trip included a
cruise
tour
AXA Assistance USA Silver
We had no trip interruption so I really can't judge was it worth the money. I can only say we had peace of mind at a fair competitive price should something had happened. As I said thankfully it was smooth sailing all the way
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 28,2016
By
on
for a trip to United Kingdom. United Kingdom.
The trip included a
cruise
tour
AXA Assistance USA Silver
We had no incidents so coverage was not requested.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 22,2016
By
on
for a trip to Germany. Germany.
The trip included a
cruise
AXA Assistance USA Gold
I already recommended your program to a friend. I appreciated the choices and I felt the AXA Gold would cover what I need is something happened to my family at home while I was abroad as well as help us out in any stressful situations.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and have recommended us to friends. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Nov 22,2016
By
on
for a trip to France. France.
The trip included a
cruise
tour
AXA Assistance USA Silver
It was nice knowing we were protected.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Nov 16,2016
By
on
for a trip to Switzerland. Switzerland.
The trip included a
cruise
tour
AXA Assistance USA Gold
Plan is competitive to other insurance.
LORETO V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 16,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
AXA Assistance USA Silver
Never had to use the plan but felt assured if anything went wrong I would be in good hands. Thank you
Patricia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 16,2016
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
AXA Assistance USA Silver
Went with your plan as only needed moderate coverage and wanted an affordable price. Most interested in medical coverage and repatriation if medical need arised.
Doris B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 14,2016
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
AXA Assistance USA Silver
Just knowing the policy was in force gave me peace of mind.
Loretta S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 14,2016
By
on
for a trip to Panama. Panama.
The trip included a
cruise
AXA Assistance USA Silver
Not used, thankfully
Maria R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 09,2016
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