Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Gold
AXA's rates were very competitive - that was important because the kind of coverage we needed for our Antarctica expedition cruise (with Medevac mandatory as required by the cruise operator) was expensive. Very useful to have a range of choices presented and compared by "insuremytrip". Customer service was very responsive when I needed to update and make slight changes to our return date. Policy Information sent by e-mail or links to website was complete.
Would definitely recommend people look at AXA's plan (using insuremytrip to also compare with other plan options) if they need major one-time medevac and trip interruption coverage for a special "once-in-a-lifetime" adventure like our 3-week expedition cruise to Antarctica.
Would definitely recommend people look at AXA's plan (using insuremytrip to also compare with other plan options) if they need major one-time medevac and trip interruption coverage for a special "once-in-a-lifetime" adventure like our 3-week expedition cruise to Antarctica.
Douglas K. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for the kind review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 09,2016
The trip included a
tour
AXA Assistance USA
Gold
Since I didn't have to use the trip insurance, I have no basis on which to discuss the quality of the plan. Given what I think I know, the coverage and cost was fair. That may have changed drastically if I would have had to file a claim.
Timothy B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 24,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Happily, did not have to file a claim.
Sherie Z. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Mar 17,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
My trip required travel insurance. I did a lot of comparative shopping and determined AXA gave the most bang for the buck. Fortunately, I never needed to use it. Nonetheless, I was satisfied with the cost and coverage of the policy.
Patrick K. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you taking the time to provide a review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 15,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
The ultimate test in any insurance is in handling claims. Since we did not file a claims, we reserve judgement on the insurance.
Youssef Nashed Y. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I filed a claim after first discussing it with a phone representative who said what part of the policy she thought would cover it. My claim was denied in full saying that I wasn't entitled to reimbursement because the cost of my cruise was refunded but I did not request reimbursement for that!
Kay D. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Good value.
Craig R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
The good news is that we didn't have to use the AXA Assistance USA Gold plan.....so it is difficult to comment on the services provided.
Anthony D. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
When I purchased the insurance, it was more for peace of mind like I did for previous trips. However, when my flight from Buenos Aires delayed seven hours, it put me in a situation of missing my connection. I called the AXA Assistance about the situation and they confirmed my coverage immediately and emailed me the instructions on how to claim. I rebooked my connection flight and got reimbursement from AXA Assistance without any hassle. I definitely will purchase my future travel insurance with the company. Thanks for the good service.
Shicheng H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
InsureMyTrip did a great job for us. We had the coverage we needed, even though we did not need to file a claim. I recommend InsureMyTrip for peace of mind when traveling.
James T. would
recommend this plan to a friend or relative.
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