AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Our plane was delayed 24 hours due to a problem that was not disclosed to us. We contacted concierge services to book us on another flight to make it in time to catch the ship. They were able to do that. We ended up on yet another flight...which was rescheduled, yet again.
This was not a financial claim, so no payments to us were expected or requested. The concierge did a terrific job for us and we are very, very satisfied. Travelers should be aware that concierge services have connections and know how to do this kind of thing.
Michael R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately, I had no reason to use my insurance plan. For that, I am grateful. However, not using it means I really don't know how satisfied I would be with that plan, had it needed to be implemented.
Margaret D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.